Ontario Systems has announced that the next generation of the Guaranteed Contacts telephony platform will be built on the voice over Internet protocol (VoIP) technology that is rapidly becoming a business standard.
"The decision has never been easier to choose Ontario Systems for your contact management needs," said Mike Meyer, Ontario Systems' vice president of sales. "Ontario Systems increases your choices by introducing an IP-based platform to go with our other telephony products."
The Guaranteed Contacts IP product will be unveiled at the Collection Technology Summit in San Juan, Puerto Rico, and the Debt Buyer Association International Annual Convention in Las Vegas.
Ontario Systems has partnered with Interactive Intelligence a global provider of unified business communications solutions, to create the Guaranteed Contacts IP product. Interactive Intelligence's experience with IP-based all-in-one communications software suite solutions and Ontario Systems' collection and telephony systems expertise will provide customers world-class technology and service.
The Guaranteed Contacts Compact PCI architecture began the move to SIP technology. An IP-based telephony solution provides an even more efficient and flexible way to deal with changing business requirements and compliance issues. Guaranteed Contacts IP will be available pre-integrated with Ontario Systems' leading collection systems, or it can be installed as a stand-alone system.
"The seamless marriage of Ontario Systems' software with the Interactive Intelligence all-in-one communications software suite positions clients to achieve their goals faster and better with lower operating costs," said Wil Davis, Ontario Systems' president and chairman. "All of our telephony products provide outstanding functionality, scalability and flexibility. The Guaranteed Contacts IP product will help companies become even more pro-active about how they manage their operations through supplementing their existing telephony equipment or through the purchase of a new system."
To learn more about the Guaranteed Contacts IP product, visit Ontario Systems' booth at the Collection Technology Summit and the DBA International Annual Convention or call 800.283.3227.