Former Chief Technology Officer with Convergent Resources Inc. will lead strategic software and VoIP telephony systems design and development
(MUNCIE, Ind. – November 17, 2016) – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) software and services provider, has announced it has hired former Convergent Resources CTO Derek Whitaker as a Senior Systems Architect. A patent holder, 20-year ARM technology veteran and IT consultant, Whitaker will lead strategic software and VoIP telephony systems design and development for the company as it continues to support the ARM industry, and expand its footprint in both healthcare and government.
“I’m fortunate to have the opportunity to continue doing what I love with long-time partners at Ontario Systems: engineering and implementing creative solutions that help businesses grow and gain a competitive edge,” Whitaker says. “I’m looking forward to finding new and inventive ways to push the envelope as the next generation of contact management systems are brought to market, and I’m excited to see how they’re applied by our clients.”
Whitaker counts extensive experience leading technology teams and initiatives, building and consolidating call center systems, and promoting, designing and implementing future generation software among many highlights in a long career. He will work closely with Ontario's product management team, with a key focus on the company’s Contact Savvy® technology, in collaboration with Rip Harris, Sr. Product Manager. Together, they will continue to develop new products to help leading clients reach more consumers, and reduce cost to collect.
“The best minds in the market will create the best contact solutions to our industries’ most important challenges,” says Ontario Systems VP of Product Management & Marketing, Casey Stanley. “We hired Derek because he has shown himself to be a beacon for thought leadership in the ARM industry. We look forward to the rewards the solutions we build together will bring.”
About Ontario Systems
Ontario Systems, LLC is a leading provider of revenue cycle management (RCM) and accounts receivable management (ARM) software, services and solutions to the ARM, healthcare and government industries. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HC™, Contact Savvy®, Columbia Ultimate and RevQ. Ontario Systems customers include eight of the 10 largest ARM companies and five of the 15 largest hospital networks in the U.S. With Ontario Systems’ solutions, hospital network customers actively manage over $40 billion in receivables collectively.