Artiva RM

The ARM industry’s leading fully-integrated receivables product. Onboard new business faster, adapt your business rules on a moment’s notice and enhance compliance with State and Federal regulations. 

Product Overview
Features & Benefits

The Artiva RM™ enterprise product from Ontario Systems enables your operation to design and automate workflows, ensuring rapid response to changing business conditions, including growth, regulation and service demands. 

Flexible, scalable and built for and with the industry’s leading collection agencies and debt purchasers over the last decade, the Artiva RM product's technology

helps you gain more control over your business to help ensure profitable compliance and sustained margins. It’s perfectly integrated with Ontario Systems’ SaaS-based Contact Savvy® contact management solutions and provides scoring and segmentation for your portfolio.

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  • Modify the User Interface (UI) and control workflows yourself
  • Extend your database and more with a user-configurable toolset
  • Automate follow-up segmentation and distribution for internal review
  • Flow data through the system based on your own business rules
  • Deliver reports modified to suit your business needs
  • Enable holistic financial management with electronic payment processions, client/vendor statements and invoices and historical transaction auditing


  • Gain greater flexibility and control, and identify trends before they become problems
  • Ensure accounts are worked to your standards
  • Prioritize accounts with a greater likelihood of payment for your representatives
  • Minimize account representatives’ training time
  • Make important business decisions with confidence
  • Achieve cost savings and a full-managed and secure IT infrastructure
  • Add connections to services provided by leading industry vendors
  • Enhance HIPAA and PCI compliance

The Word on Artiva RM

  • The Artiva RM™ product has provided us with the flexibility to grow and serve clients that we previously would not have been able to based on today’s stringent requirements of our clients. As our clients’ demands increase, Ontario Systems and the Artiva RM product allow us to be agile and conform to their needs.”

    Ernie Pollak, President and CEO, NES
  • The Artiva RM™ product has proven to be a powerful collection system for JCC.  The customizable nature and flexibility of the system is a stark contrast to most legacy systems.  The ability for us to combine Artiva RM system’s workflow automation with our analytics and collection know-how has allowed us to create very strong, compliant performance for our clients as well as ‘P&L friendly’ efficiencies for JCC.”

    Chad Lemke, Chief Operating Officer, Array Services Group

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Contact Savvy

Sophisticated contact management, from the cloud,
enabling smarter, higher-volume dialing

Hosted dialer, IVR and messaging capabilities. Automatic inbound/outbound call flow. Right-sized for your enterprise. Full integration with Ontario Systems’ core applications. It’s the most powerful collection of telephony solutions ever deployed in our industry and it’s helped hundreds reduce the cost and effort required to send connect rates through the roof and unlock major cash.

Power Tools

Add-ons that make your technology as unique as your business

Contact Savvy™

Sophisticated contact management solutions, from the cloud, enabling smarter, higher-volume dialing

Guaranteed Contacts™

Premise-based inbound/outbound contact management solutions

Complaint Tracker™

Tackle CFPB compliance, corrective action and complaint resolution with one powerful tool

Manual Contact System™

A system designed specifically for manually dialing cell phones while retaining critical business controls

Signature IVR™

Allow clients the convenience of accessing account information via phone

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