Open Position

The individuals selected will assist in the implementation of application software for new Ontario Systems clients in an effort to ensure a smooth transition onto the Ontario Systems product family. This individual will participate in and assist with onsite requirements analysis to identify relevant project issues and client needs; obtain a thorough understanding of the client's business processes and system requirements; and assist the client in applying business rules/strategies to the software application requirements. Additionally, this individual will be responsible for meeting deadlines, including adhering to the project timeline, and create and perform application training as needed for a successful implementation.

Qualifications:

Bachelor's degree (B.A. or B.S.) in Information Systems or Business (Accounting, Management); or equivalent combination of education and experience.

Minimum of 1-5 years related experience or education in first party and/or third party receivables management and/or implementing and training complex software systems

Education or experience must include teaching/instructing; software troubleshooting; experience managing sort (up to 3 months) to long-range (6 to 12 months) projects

Experience in managing multiple issues with an emphasis on meeting deadlines

Customer service skills and good communication skills

Ability to effectively work in a team environment and motivate others in leading by example

Ability to proactively and assertively convey concerns and issues to clients

Ability to work on multiple projects simultaneously

Ability to work with all personality types

Excellent organizational skills

Excellent verbal and written communication skills

Ability to travel 4-7 days per month nationwide

Permanent resident status required (unable to provide visa sponsorship)