Open Position

Implementation Services Manager

Job location: Berlin, OH

The individual selected for this position will provide leadership, direction and guidance for the teams responsible for the implementation of Ontario Systems' products. This individual will be responsible for allocating resources in order to maximize client satisfaction and employee morale; ensuring quality service to Ontario Systems' clients by setting, monitoring, and achieving strategic goals for the department; and establishing and maintaining direction implementation services team.

Qualifications

• Bachelor's degree and at least three years of related experience (equivalent combination of education and experience accepted)

• Degree in Business, Computer Science, Management, or related fields are preferred

• One to two years of management experience is required

• Knowledge of healthcare business office processes and technology needs beneficial

• Knowledge and/or experience in the collection and receivables management industry beneficial

• Related experience may include managing a technical support center for external customers

• Strong written and verbal communication skills required

• Ability to work well in a team environment

• Ability to handle multiple project simultaneously

• Excellent interpersonal relationship skills and the ability to work with all personality types

• Excellent organizational skills required

• Permanent resident status required (unable to provide visa sponsorship)