Patient Assist

Seeking reimbursement after services are rendered is an aging healthcare revenue model. The new model suggests making a more proactive assessment of governmental, commercial and patient responsibilities before you render services. That proactive approach is the driving force behind the Patient Assist module for Artiva Healthcare, Ontario Systems’ market-leading RCM solution.

Working hand in hand with Artiva Healthcare Link partners and our Verified Contacts Dialer/IVR platform, Patient Assist strategically manages front-end workflow and patient access transactions, allowing you to:

• Confirm patient identification
• Verify addresses
• Verify insurance
• Establish eligibility for aid
• Estimate bills
• Determine ability and propensity to pay
• Detect fraud
• Collect cash at point of service
• Provide scheduling reminders.

By qualifying upcoming registration events, Patient Assist dramatically reduces claim denials and uncovers patients’ financial assistance needs. It also estimates patient liability, sets patients’ expectations and helps you gather payments at the point of service. And with its exception-based workflow and automated processes, Patient Assist allows you to work smarter, more efficiently and more consistently.

In addition to providing you ready access to a smorgasbord of current and emerging best in-class service providers, Patient Assist uses embedded controls and intelligence to effectively manage these services (and their per-click costs). You also get a compelling user interface that brings all of the selected services into one comprehensive and bottom-line savvy experience.

Patient Assist is the proactive payment solution of the future.