Artiva Healthcare, from Ontario Systems, Named a Top-Four Medical Collection Solution 2011

Solution Complements Existing Patient Accounting Systems to Increase Account Representative Productivity

MUNCIE, Ind., December 19, 2011—Collection Advisor Magazine named Artiva Healthcare, from Ontario Systems, a top medical collection solution for 2011 in its November/December 2011 issue. Artiva Healthcare leverages hospitals’ existing infrastructures and improves the collections functionality of patient accounting and practice management systems.

Used by the nation’s top facilities and three of the top five healthcare organizations in the US, Artiva Healthcare is a highly scalable workflow solution used by over 10,000 business office employees each day to enhance the revenue cycle. According to Collection Advisor, Ontario Systems has 55,000 seats installed with the next closest competitor at 15,000.

The Artiva Healthcare core integrated dialing technology can increase productivity up to 300 percent. “The integrated system increased self-pay calls from 1500 to 14,000 a week,” said Doug Gardner, director of patient financial services at University of Cincinnati Health, as quoted in Collection Advisor.

Built-in features include:

• tools for receivables management
• self-pay follow-up
• insurance follow-up and denial management
• financial assistance
• agency management

“Artiva Healthcare is designed as an integrated database extension that helps business leaders gain insight and control over their operations,” says Deborah Lelinski, director of healthcare product management for Ontario Systems. The integration provides the business office with the financial transparency needed to increase revenue, improve account representatives’ efficiency to prioritize and work self-pay accounts, and reduce the losses and challenges associated with insurance denials, all in a compliant manner.

“The system paid for itself within the first six months of installation, and, in just the first year we improved our self-pay cash by $4.1 million,” said Gardner.

Ontario Systems recently launched Artiva Healthcare Advance™, the newest addition to the industry-leading Artiva® line of revenue cycle management software that increases cash, reduces days in A/R and decreases bad debt write offs. Artiva Healthcare Advance features a robust, core feature set, including new data service partners, a choice of a hosted or on-premise solution and access to valuable cloud-based product extensions and services. Click here to download the Artiva Healthcare Advance datasheet.

“It’s rewarding to have a product recognized for excellence,” said Lelinski, “and especially gratifying given the dramatic changes in the healthcare industry. Our goal is to provide innovative, useful products and services to help healthcare providers run their businesses more effectively. We help them collect money that’s owed, and protect that valuable patient relationship.”

About Ontario Systems
Ontario Systems, LLC builds software to recover consumer and business payments in highly regulated industries. Powered by our market-leading solutions, our clients return nearly $20 billion into the U.S. economy each year.

Serving innovative leaders who understand their technology choice will provide them a competitive advantage, we offer the broadest set of integrated products to facilitate tens of millions of contacts daily in a safe, secure, compliant manner.

Featuring cloud-based solutions, highly configurable business process automation and connectivity links to data service providers, we help clients to flexibly scale operations, manage their complex lines of business, navigate through regulatory change and analyze how to drive better performance and results.

Our commitment to excellence is reflected by holding more quality and compliance certifications than any other competitor in the U.S. and global marketplace.

Founded in 1980 and headquartered in Muncie, IN, USA, Ontario Systems can be found online at www.ontariosystems.com. For more information, call 888.834.0051.