FACS & Artiva ADVANCE
Artiva and FACS ADVANCE, the next advancement of Ontario Systems industry leading products, are now available. ADVANCE, the latest version of both Artiva and FACS, includes many brand-new features that come as part of the upgrade, as well as optional (add-on) modules that give our customers exciting new capabilities to compete in the current economic environment. The ADVANCE version of each product provides a logical path to Collect SAVVY if desired.
For our existing Artiva and FACS ADVANCE customers, there are new optional (add-on) modules available in addition to the already-bundled enhancements included in the upgrade:
- Business Intelligence: Cloud-based reporting service providing dashboards, scorecards, historical trending, and forecasting
- Cloud-Based Recovery: Cloud-based servers for storing backup files and for loading those files to resume operations in the event of a disaster
- GC Flex: Cloud-based communications service that allows customers to expand capacity without the investment additional premise hardware
- Speech Analytics: Turnkey analytics package to help agencies assess compliance levels and script adherence across all agents and conversations
- Managed Services: Transfer of day-to-day system administration to Ontario Systems for more cost-effective operations
Benefits
- Hosted Artiva and FACS solutions provide cost savings and a fully managed and secure IT infrastructure
- Complete financial management including electronic payment processing, client/vendor statements and invoices, and historical transaction auditing
- Bring additional connections to services provided by leading industry vendors
- Engineered to streamline the natural upgrade process and minimize operational disruption
- Enhanced HIPAA and PCI compliance
- Each ancillary product has its own benefits
For more information, give us a call at 800.283.3227, or complete the form below and we'll contact you.
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