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Learn more about how leading minds in receivables use cutting-edge technology and services to power up their operations, right here. Browse our library of content by topic, industry, product, or category, and discover the possibilities.

 

Webinar Replays

Whitepapers

ARM Leaders: Get to Know the Cost of Compliance

Rozanne Andersen, CJ Clingler and Amy Kennedy lead a discussion of the first-ever Cost of Compliance Survey, along with guest speakers Nicole Perkins, Rodney Meeks, and John Bedard that also includes the 2016 election and the potential impact on compliance.

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Whitepapers

ARM Quarterly Review: Planning Ahead for 2017

Mike Ginsberg together with Rozanne Andersen and guest speaker David Glezerman cover the hot topics in the ARM you need to consider as we head into 2017.

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Whitepapers

ARM Quarterly Review: The Industry’s Trending Topics

Mike Ginsberg and Rozanne Andersen opt for rapid-fire discussion of the ARM industry's trending topics during this installment of Kaulkin Ginsberg's regular update.

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Whitepapers

ARM Quarterly Review: State of the Industry

As uncertainty runs rampant in the ARM industry, Mike Ginsberg, Rozanne Andersen and Matt Pridemore help you stay afloat. Here they discuss insurance for the ARM industry, market segments for growth opportunities, economic trends and regulatory updates. 

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Whitepapers

"I'll Just Use My PBX" and Seven Other Costly TCPA Short Cuts

The FCC’s July 2015 Order threw industries built on wireless phone contact with consumers into a tailspin. A panel leads a robust discussion on a number of shortcuts and mistakes many have already made.

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Whitepapers

The Fundamentals of Policies and Procedures for ARM Compliance

Rozanne Andersen and Richard Brown delve into crafting, maintaining, auditing and deploying your policies and procedures.

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Whitepapers

Grow Your Payments With Technology

Payment opportunities don't always come directly from the person - online, over-the-phone, in-app or agent-assisted transactions are likely as well. In this webinar, hosted by Ontario Systems and featuring representatives from BillingTree, we learn more about how technology can help create opportunity.

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Whitepapers

Prepare for the Future of Payments

The most important moment in the collection process – the payment – is about to drastically change. 

Nan Siler of ACI Worldwide discusses how to eliminate card processing fees, how organizations plan to reduce the number of fee collectors in the payments value chain and how to meet increasingly strict compliance standards.

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Whitepapers

Accomplishing More By Doing Less: New Collection Restrictions Technology From Ontario Systems

It's here: A new way to govern collection activities beginning with the call and extending all the way to reports. State or federal government, client or office policy - you can reflect it in your own system for new levels of profitable, efficient compliance. 

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Whitepapers

ARM Quarterly Review: Wrapping up 2015

2015 has been a tumultuous year for the ARM industry. What can we expect to see in this final quarter and into 2016? 

Mike Ginsberg and Rozanne Andersen discuss critical regulatory compliance developments, the factors impacting the M&A climate for ARM, and an in-depth look at several market segments making headlines in the third quarter.

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Whitepapers

Myths & Reality of Compliance

Todd Langusch – President and CEO of TECH LOCK, a RevSpring company – compares the ARM industry’s compliance environment today to that of its past, examining the truths and falsehoods, the CFPB, the FTC, the key issues and the follow-up. 

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Whitepapers

New Order, New Tech: The Ontario Systems FCC Reply

Your ability to reach consumers by phone is critical to your operation. Learn about the new technology OS has developed in response to the July FCC Order in this webinar, hosted by Rozanne Andersen, Mike Meyer and Rip Harris.

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Whitepapers

Now That the TCPA Dust Has Settled

Special guests John H. Bedard of Bedard Law Group, P.C. and David Kaminski of Carlson & Messer, LLP, join Ontario Systems’ Rozanne Andersen, Chief Compliance Officer and Rip Harris, Director of Product Management to discuss calling solutions for landlines, cells and text for the ARM industry in the wake of the FCC Order.

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Whitepapers

August 2015 ARM Quarterly Review: News You Can Use

The first half of 2015 has been filled with major developments for the accounts receivable management (ARM) industry, from the Department of Education contract delays to the recent TCPA ruling. 

Mike Ginsberg, Rozanne Andersen and Steve Scibetta discuss compliance updates, the current M&A climate and the healthcare industry, focusing on changes in the market and how they will impact ARM. See their look back and predictions for what's ahead! 

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Whitepapers

Analyzing the FCC's Open June 18, 2015 Meeting

On June 18, 2015, FCC commissioners convened to discuss clarification concerning the TCPA and issue a declaratory ruling. The following morning, Ontario Systems Chief Compliance Officer Rozanne Andersen and Product Management Director Rip Harris presented their analysis of the meeting's outcome, sharing the ruling's implications for the ARM industry and new possible mandates for healthcare's financial managers.

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On the blog

Now that we’ve covered terminology and authorization requirements, we will turn our attention to the requirements incidental to various types of electronic payment authorizations.  

By: rozanne.andersen@ontariosystems.com (Rozanne Andersen) | April 27, 2017

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