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Your 2021 CFPB New Rules Resource

Find Out What the New Rules Mean for Debt Collectors—and How to Start Preparing Today.

The Final CFPB Rules Take Effect November 30, 2021

The final rules from the Consumer Financial Protection Bureau (CFPB) are here – all 650+ pages. Your agency will need to clearly understand and abide by provisions that govern:

  • Digital communications associated with debt collection
  • Safe harbor practices
  • Practices that are designated false, misleading, or unfair
  • Disclosure requirements

We’re here to help you manage and minimize your risks, with information on compliance-minded tech, industry and legal insights, and support.

Sign up today using the form on this page for timely updates and access to our “Rozanne on Demand” video series featuring Chief Compliance Officer Rozanne Andersen. Learn what the new CFPB rules mean for you—and what you can do today to be sure you’re ready.

Stay on Top of Your Biggest ARM Industry Opportunities and Compliance Risks.

A longtime advocate for the ARM industry, Ontario Systems Vice President and Chief Compliance Officer Rozanne Andersen is an internationally renowned and award-winning compliance specialist with decades of experience in her field. Rozanne is passionate about helping ARM leaders understand and navigate change and complexity, strengthen their operations, and advance their business goals.

2021 CFPB New Rules: On-Demand Webinar Replays

We are proud to partner with industry leaders RMAi, ACA, and insideARM to bring their members access to the following webinar replays offering important insights, tips, and updates.

ACA International Presents: The ACA Huddle: CFPB Rule Series

This series is free to all ACA members

insideARM presents: CFPB New Rules Webinar Series

Login or register to watch the full playback of the webinar

RMAi presents: Chief Compliance Officer Webinar Series Focusing on the New FDCPA Rule

Members: One free registration per member company; additional registrations at member rate. Non-members: $94