ARM Partners

SwervePay is a payment processing capability available from Ontario Systems. For more information, contact your sales representative.

800.283.3227

Ontario Correspond (formerly CU Correspond for TCS customers) is a product that includes letter and consumer statement printing and mailing services, address scrubbing verification, and return mail processing. Ontario Systems now offers these letter services to FACS, Artiva RM, Artiva HCx, TCS, and RPCS customers.

For more information, contact your Ontario Systems sales representative.

Applied Innovation offers client access and document management solutions to ARM clients.

ClientAccessWeb is Applied Innovation’s flagship software solution, automating workflow between agencies and their clients. Communicate with clients via secure messaging, receive placements with customizable templates, and provide clients with interactive account inquiry screens and on demand reporting tools. Streamline your business and turn those prospects into clients by implementing ClientAccessWeb.

Applied Innovation’s Papyrus is a robust content management software solution that will increase profitability. Papyrus allows seamless delivery of statements, reports, and voice and data files directly to ClientAccessWeb; reducing print and mail costs. Security features include encrypted messaging, permission based access to files and redaction. Nearly instantaneous file retrieval saves time and money.

The Compass Consulting Group provides its powerful edocsREV™ document management software seamlessly integrated with The Collector System, ManageMed and RPCS. This software provides the tools for HIPAA and SAS-70 document compliance as well as highly automating the collection process.

At CompuMail, you not only find great people, you discover that our collections solutions offers you the best practices, data, and technology. It’s a synergy of solutions that are guaranteed to increase your revenue – faster.

We save you time and money by ensuring that correct addresses are used and delivery time is reduced. We cut out the waste to deliver increased cash flow. Contact us today.

eBureau offers receivable management firms powerful predictive scoring and skip tracing solutions that maximize profit-per-account. These solutions guide mail, telephone and resource allocations to increase recovery rates and lower costs. Through its innovative data warehouse and predictive analytics system, receivables management professionals can score and prioritize every account.

Reduce costs, increase efficiency and maximize your recovery efforts. With Experian’s industry-leading information assets, software, and expertise in debt collection, our collection tools help customers develop more focused collection strategies by profitably locating, segmenting, and prioritizing debtor accounts.

Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. It offers tools for account management, skip tracing, and scoring to help collectors identify debtors with the highest recovery potential, prioritize debtor accounts, reduce operating costs by streamlining the recovery process and track debtors and locate skips more efficiently.

Colleen Rose
843-452-3300 | colleen.rose@experian.com
www.experian.com/collections_industry

Focus1 is a privately held company comprised of professionals dedicated to providing the absolute best in collection letter printing & mailing. As a full service commercial printer, we have the ability to create customizable color forms to increase the response rate of your message. Our customizable forms matched together with a systemic approach to address hygiene promises to deliver your mail and results to your bottom line. Our unique position allows us to leverage the latest in technology advances and deliver on our promises.

We promise to deliver on:

– Customizable Effective Letter Designs
– The Best Data Services (6 Run NCOA & Address Logics AEC)
– Phone Append (Land & Cell)
– On-Time Production
– Cost Savings vs. our competitors
– E-Statement Options

Focus1 is a SSAE #16 certified company and we serve our clients by maintaining strict policies that enforce HIPAA and GLB regulations.

Formerly High Cotton, HC3 is a data-driven technology company delivering customer communications. By managing complex data generated from multiple client systems, HC3 helps accounts receivable organizations communicate with their customers in meaningful ways that drive recipient action. HC3 offers solutions for letter redesign as well as seamless delivery of both printed and digital communications. HC3’s intuitive digital user experience allows users to easily navigate through their various document types, search transaction history, and manage their document repository. Our clients can send either a notification that documents are available for review or secure link requiring authentication to review their document from their email. HC3 enhances accounts receivable communications to deliver clear, effective account information via mail or digital that drives recipient action.

Innovis is a provider of innovative consumer data solutions for account recovery. Leveraging highly responsive tools designed for today’s data-dependent businesses, Innovis offers phone numbers and addresses to increase your customer contact, as well as collection scores to increase collection efficiencies. Innovis’ proven solutions can help you streamline business operations, manage risk, boost productivity and enhance decision making.

Intelligent Contacts solutions make clients more profitable, consumers more satisfied, and everyone more productive.

Over the last decade, Intelligent Contacts has grown from a technology startup to an enterprise-level cloud contact center, electronic messaging, and consumer self-service payment software provider. Our partners and clients in receivables management, healthcare, and financial services appreciate how easy it is for operations to configure, use, and maintain our SaaS solutions without involving IT. Their consumers love the personalized and fully-mobile convenience of using voice, text, email, social, and chat to interact and pay bills – anywhere, anytime.

The solutions suite includes ACD groups with skills-based routing, an Intelligent IVR system with text-to-speech, full call recording, speech analytics, unified messaging, payment processing, call time optimization, and automated payment negotiation. It is the ONLY integrated consumer communications software supported by Ontario Systems’ for TCS clients.

Profitable. Satisfied. Productive.

Interactive Data LLC (ID) is the industry leader in locating and identifying individuals that are typically difficult to find. Based in Atlanta GA, ID offers a variety of search products, including Social Security, Real Estate Listings, Death Index, and Bankruptcy listing searches, as well as Data Warehousing, Cell Suppression, FDCPA Scrubs and cost-efficient unmask-pricing for Directory Assistance. Leveraging more than a decade of collections industry experience, ID creates relevant, customer-focused searches that are both comprehensive and cost effective. Each of these products work seamlessly with IDs advanced online and batch products.

The Intelitech Group offers a suite of business analytics solutions and consulting services designed to provide collection agencies with the information they need to make sound business decisions. Increase profitability through applied analytics, providing the knowledge and tools necessary to implement best practice solutions within the people, processes and technology of your debt recovery efforts.

LexisNexis Risk Solutions (www.lexisnexis.com/risk) is a leader in providing essential information that helps customers across all industries and government assess, predict and manage risk. Combining cutting-edge technology, unique data and advanced analytics, LexisNexis Risk Solutions provides products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.

Receivables Management – Our collections solutions assist debt recovery professionals with increasing workflow efficiencies, gaining greater insight into debt portfolios, collecting more in less time and achieving greater profitability.

Jeff Jones
952-446-7959 | jeffrey.jones@lexisnexisrisk.com
risk.lexisnexis.com/collections-and-recovery

Mid America Solutions (MAS) understands that down time in the receivables/collections industry is not an option. What sets MAS apart from most vendors is its commitment to immediate customer service response! If we’re not able to answer a phone call or an email right away, we promise to do so within the hour.

Mid America Solutions (MAS) is proud to be an Ontario Systems Platinum Partner in electronic payments. MAS provides low, flat-rate ACH processing; cost-effective, real-time ATM verification of electronic checks; and competitive pass-through pricing on all Credit/Debit card transactions. Reliable gateway integration, additional Virtual Terminal, and customizable reports are partnered with all Ontario Systems software offerings.

Ron Smith
765-649-8298| http://www.myonecard.co/ronsmith
www.midamericasolutions.com

OSG Diamond Healthcare Communication Solutions specializes in creating and delivering patient obligation communications for healthcare revenue cycle management. With a data-driven approach, we provide tools and processes that accelerate accounts receivable cash flow, enhance financial management and improve the image of providers with their patients.

Our patient-focused custom statement solutions help improve patients’ understanding of their financial obligation to speed up payment collection and create a more positive patient experience.

Sonnet was created by Palinode as a tool to help employees be more efficient and compliant by automating certain steps of the eOSCAR and direct dispute investigation process.

Sonnet increases productivity 2 to 3 times, generating savings as customers integrate the software into their reasonable investigation procedures for disputes.

Payscout is a global payment processing provider covering six continents by connecting merchants and consumers via credit, debit, ATM, and alternative payment networks. Payscout is a trusted advisor and thought leader in the accounts receivable management (ARM) industry and has been providing all types of processing accounts – including Credit/Debit Cards, ACH/Check by Phone, Web Payments, Remote Deposit, IVR, and much more – for some of the best-known U.S. debt and collections agencies in the country for many years. Payscout provides processing solutions that are directly integrated with the highest-rated software providers in the ARM industry and offers custom integration options. Payscout is a long-standing member of the ACA and has FDCPA Certified Personal Agents to support its collections partners. Whether you are a small start-up agency or one that is large and well-established, Payscout has the processing solutions to power your collections needs.

Since 1970, PCI Group has been at the forefront of the document delivery industry. We are the industry innovators, developing and applying leading-edge technologies to ensure the optimum in secure, fast and cost-effective rapid outbound document delivery and communications processing services.

As a nationally-ranked and multi-award-winning, family-owned and operated business, we are the provider of choice for organizations across diverse industries. Our clients range from collection agencies and debt buyers, to financial institutions, healthcare providers, insurance companies and utilities. These entities, many of which are in regulated industries with mission-critical communications requirements, regard PCI Group as a trusted business partner whose integrity, service quality and performance are second to none.

Whether by postal mail, email, fax or digital mailbox, PCI Group can effectively accommodate your communications/document delivery and related compliance requirements.

PredictiveMetrics (PMI) is the leading provider of statistical-based predictive scoring and analytical decision solutions for diverse industries, types of financing, and debt. PredictiveMetrics’ suite of collection scoring solutions, MedicalCollectionScoreSM, UltraCollectionScoreSM, CardCollectionScoreSM, LegalCollectionScoreSM, DebtBuyerScoreSM, offers customers several advantages. Two outcomes – predicted probability of payment and expected dollar value. Complies with HIPAA and Pintos Ruling. These scores segment the delinquent accounts by type of debt, age, and balance. Advanced reporting is provided with the scores allowing customers to base purchases / collection strategies on cost, effort, and impact resulting in optimal resource allocation.

PredictiveMetrics offers a FREE retrospective validation test to prove prioritization effectiveness of its scores on your accounts!

Priority Recovery Solutions is a leading provider of credit card, HSA and ACH payment processing automation for the ARM, Healthcare and Financial Services industries. PRS is known for its seamless integration with software partners across the industries, providing cost-effective payment solutions that are more effective, efficient and compliant for customers.

At Priority, YOU are our priority. Headquartered in Chicago, IL with a satellite office in Muncie, IN, we make the time to get to know our clients and take pride in their successes. Every Priority employee is dedicated to pursuing innovation, providing useful and responsive service. Make it YOUR priority to come and get to know us.

Since 1982, Renkim has specialized in the print mail and delivery of custom critical documents for the receivables management industry. Renkim’s flexible messaging system allows users to communicate with customers through print and mail, e-notice, and fax. Renkim has multiple envelopes and paper stock options available. Compliance – PCI/DSS Level I, GLBA, FISMA, HITECH.

Rob Augg
248.981.4676 | raugg@renkim.com
www.renkim.com

Repay is a fully integrated suite of payment solutions specifically tailored to the needs of the Billing, Collections and Accounts Receivable environments. By providing integrated, real-time credit/debit card payment solutions as well as electronic check (ACH) and we’ll help you collect more, with less manual effort. By providing fully integrated payment options for acceptance within the Ontario Systems products, Repay helps you process more payments in less time. Check us out online at http://repay.com or ask your Ontario Systems rep about getting started.

RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading accounts receivables management, credit grantors, healthcare providers, and healthcare technology companies throughout North America. RevSpring enables its customers to deliver over one billion personalized financial communications through print, email, SMS, voice and web channels.

Cheryl Kananowicz
248.567.7300 / ckananowicz@revspringinc.com
www.revspringinc.com

Accelerate collections, maximize business process flow, and minimize bottom line costs.

At Solutions by Text, our vision is to teach organizations how to leverage the power of text so they can evolve the way they interact with their audience. At the end of the day, it’s all about creating meaningful relationships with your audience. Our compliant text messaging platform is the most effective channel to build those connections, and we’re here to guide you every step of the way.

For more information, contact your Ontario Systems sales representative.

Improve the efficiency of your recovery process by accessing tools that can help you prioritize who to contact first and how to reach them faster. Tap into TransUnion’s valuable credit data, unique alternative data, and powerful scoring and analytics. With TransUnion and Ontario Systems, businesses get access to deep, accurate information to work more accounts and achieve better results—while expending less time and using fewer resources.

For more information, please visit transunion.com/collections or call 844-245-4071.​

Kyle Pretti
610.245.5019 | kpretti@transunion.com
http://www.transunion.com/industry/collections

WebRecon offers a comprehensive, low-cost solution to helping creditors and debt collectors survive today’s litigious environment. We provide the industry-leading batch process to identify consumers with a history of filing FDCPA, TCPA or FCRA litigation, as well as processes for individual litigant searches and ongoing monitoring of portfolios. In this highly-regulated environment, WebRecon also offers an innovative way for you to monitor complaints filed against your industry vendors, proactively alerting you to new litigation or CFPB complaints as they hit our database.