ARM Partners

As a part of their receivables operation, our customers rely on services from third-party vendors, such as letters, skip trace data, credit reports and electronic payments.

Our partnerships ensure you receive the best technology, data and other resources available in the market today. With over 40 partners offering more than 300 services, our partner programs provide the ability to use integrated services from cutting-edge third-party vendors, within your host application.

Connect with our partners to learn more about the products and services they offer specifically for our ARM industry clients.

ACI Worldwide

Platinum Partner

ACI Worldwide

Platinum Partner

ACI, the Universal Payments company, powers electronic payments and banking for more than 5,600 financial institutions, retailers, billers and processors around the world. We understand that the ARM industry has unique payment processing needs, and have tailored our products and services to integrate better, improve results and offer more value for receivables management companies.

ACI Bill Payment Solutions seamlessly integrate with all Ontario Systems interfaces, enabling clients to originate both immediate and future-dated payments via the Artiva, FACS and Collect Savvy systems. Leading organizations partner with ACI for a single-source vendor that delivers:

• Next-Day Funding
• Service Fee Option for No-Cost Processing Solution
• Industry-Leading Security & Privacy Practices
• Simplified Reconciliation
• PCI Compliance

ACI drives results for more than half of the top 20 collection agencies and debt buyers, enabling a regulatory-compliant infrastructure that helps our clients to consolidate payment processing, increase payment volume and reduce costs.

To learn more, please visit www.aciworldwide.com/billlpay. You can also find us on Twitter @ACI_Worldwide.

Steve Hainebach
609.203.2821 | steve.hainebach@aciworldwide.com
www.aciworldwide.com

Visit Website

Billing Tree

Platinum Partner

BillingTree

Platinum Partner

Simplify and accelerate the way you receive payments with BillingTree, where Your Growth is Our Business™.

BillingTree is the leader in on-demand payment processing, making it easier to receive payments with full integration with Ontario Systems, ensuring real-time authorizations and fast, seamless payment posting; every possible payment channel available to increase access for customers and enable faster access to funds; and outstanding customer service including compliance and best practices education.

Clint Mullins
602.443.5912 | clint@mybillingtree.com
www.mybillingtree.com

Experian

Platinum Partner

Experian

Platinum Partner

Reduce costs, increase efficiency and maximize your recovery efforts. With Experian’s industry-leading information assets, software, and expertise in debt collection, our collection tools help customers develop more focused collection strategies by profitably locating, segmenting, and prioritizing debtor accounts.

Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. It offers tools for account management, skip tracing, and scoring to help collectors identify debtors with the highest recovery potential, prioritize debtor accounts, reduce operating costs by streamlining the recovery process and track debtors and locate skips more efficiently.

Colleen Rose
843-452-3300 | colleen.rose@experian.com
www.experian.com/collections_industry

LexisNexis

Platinum Partner

LexisNexis

Platinum Partner

LexisNexis Risk Solutions (www.lexisnexis.com/risk) is a leader in providing essential information that helps customers across all industries and government assess, predict and manage risk. Combining cutting-edge technology, unique data and advanced analytics, LexisNexis Risk Solutions provides products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.

Receivables Management – Our collections solutions assist debt recovery professionals with increasing workflow efficiencies, gaining greater insight into debt portfolios, collecting more in less time and achieving greater profitability.

Brad Blacker
303.688.7451 | Bradley.Blacker@lexisnexis.com
www.lexisnexis.com/risk/receivables-management

Mid America Solutions

Platinum Partner

Mid America Solutions

Platinum Partner

Mid America Solutions (MAS) understands that down time in the receivables/collections industry is not an option. What sets MAS apart from most vendors is its commitment to immediate customer service response! If we’re not able to answer a phone call or an email right away, we promise to do so within the hour.

Mid America Solutions (MAS) is proud to be an Ontario Systems Platinum Partner in electronic payments. MAS provides low, flat-rate ACH processing; cost-effective, real-time ATM verification of electronic checks; and competitive pass-through pricing on all Credit/Debit card transactions. Reliable gateway integration, additional Virtual Terminal, and customizable reports are partnered with all Ontario Systems software offerings.

Ron Smith
765-649-8298| http://www.myonecard.co/ronsmith
www.midamericasolutions.com

Palinode

Platinum Partner

Palinode

Platinum Partner

Sonnet was created by Palinode as a tool to help employees be more efficient and compliant by automating certain steps of the eOSCAR and direct dispute investigation process.

Sonnet increases productivity 2 to 3 times, generating savings as customers integrate the software into their reasonable investigation procedures for disputes.

Payscout

Platinum Partner

Payscout

Platinum Partner

Payscout is a global payment processing provider covering six continents by connecting merchants and consumers via credit, debit, ATM, and alternative payment networks. Payscout is a trusted advisor and thought leader in the accounts receivable management (ARM) industry and has been providing all types of processing accounts – including Credit/Debit Cards, ACH/Check by Phone, Web Payments, Remote Deposit, IVR, and much more – for some of the best-known U.S. debt and collections agencies in the country for many years. Payscout provides processing solutions that are directly integrated with the highest-rated software providers in the ARM industry and offers custom integration options. Payscout is a long-standing member of the ACA and has FDCPA Certified Personal Agents to support its collections partners. Whether you are a small start-up agency or one that is large and well-established, Payscout has the processing solutions to power your collections needs.

Renkim

Platinum Partner

Renkim

Platinum Partner

Since 1982, Renkim has specialized in the print mail and delivery of custom critical documents for the receivables management industry. Renkim’s flexible messaging system allows users to communicate with customers through print and mail, e-notice, and fax. Renkim has multiple envelopes and paper stock options available. Compliance – PCI/DSS Level I, GLBA, FISMA, HITECH.

Rob Augg
248.981.4676 | raugg@renkim.com
www.renkim.com

RevSpring

Platinum Partner

RevSpring

Platinum Partner

RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading accounts receivables management, credit grantors, healthcare providers, and healthcare technology companies throughout North America. RevSpring enables its customers to deliver over one billion personalized financial communications through print, email, SMS, voice and web channels.

Cheryl Kananowicz
248.567.7300 / ckananowicz@revspringinc.com
www.revspringinc.com

TransUnion

Platinum Partner

TransUnion

Platinum Partner

Improve the efficiency of your recovery process by accessing tools that can help you prioritize who to contact first and how to reach them faster. Tap into TransUnion’s valuable credit data, unique alternative data, and powerful scoring and analytics. With TransUnion and Ontario Systems, businesses get access to deep, accurate information to work more accounts and achieve better results—while expending less time and using fewer resources.

For more information, please visit transunion.com/collections or call 844-245-4071.

Kyle Pretti
610.245.5019 | kpretti@transunion.com
http://www.transunion.com/industry/collections

Apex Information Technologies

Apex Information Technologies is a market leading technology and data driven company focused on the back-end segment of the Healthcare revenue cycle. Through its proprietary award-winning SaaS platforms, myEasyView® and mySecureBill®, Apex provides a complete suite of billing cycle solutions including:

Electronic and paper statement processing
Complete print and mail solutions
– Electronic document presentation solutions
– Feature-rich online payment offering
– Automated payment posting reports
– Detailed revenue cycle analytics
– Address cleansing services
– Return Mail Services (RMS)
– Single-Sign-On (SSO) functionality

Apex’s high-performing statement design techniques not only improve patient clarity and satisfaction, but drive electronic delivery and online payment adoption. Apex’s solutions automate and fully integrate with key business processes and administrative functions, enabling customers to improve efficiency, reduce costs, increase cash flow and more efficiently manage their revenue cycle. Collect more. Collect quicker. Reduce the cost to collect.

Applied Innovation

Applied Innovation offers client access and document management solutions to ARM clients.

ClientAccessWeb is Applied Innovation’s flagship software solution, automating workflow between agencies and their clients. Communicate with clients via secure messaging, receive placements with customizable templates, and provide clients with interactive account inquiry screens and on demand reporting tools. Streamline your business and turn those prospects into clients by implementing ClientAccessWeb.

Applied Innovation’s Papyrus is a robust content management software solution that will increase profitability. Papyrus allows seamless delivery of statements, reports, and voice and data files directly to ClientAccessWeb; reducing print and mail costs. Security features include encrypted messaging, permission based access to files and redaction. Nearly instantaneous file retrieval saves time and money.

Compass Consulting Group

The Compass Consulting Group provides its powerful edocsREV™ document management software seamlessly integrated with The Collector System, ManageMed and RPCS. This software provides the tools for HIPAA and SAS-70 document compliance as well as highly automating the collection process.

CompuMail

At CompuMail, you not only find great people, you discover that our collections solutions offers you the best practices, data, and technology. It’s a synergy of solutions that are guaranteed to increase your revenue – faster.

We save you time and money by ensuring that correct addresses are used and delivery time is reduced. We cut out the waste to deliver increased cash flow. Contact us today.

D M Buxbaum

eBureau

eBureau offers receivable management firms powerful predictive scoring and skip tracing solutions that maximize profit-per-account. These solutions guide mail, telephone and resource allocations to increase recovery rates and lower costs. Through its innovative data warehouse and predictive analytics system, receivables management professionals can score and prioritize every account.

eBureau

Equifax

As the receivables industry faces increasing pressure to address mounting debt and diminishing margins, access to world-class data and analytics is key to improving collections and business efficiency. Equifax Information Services LLC (“Equifax”) knows that agencies are trying to do more with less and that the pursuit of past-due debt and improved collections requires the right mix of people, tools and technology. This is where Equifax’s suite of collections solutions can assist. Equifax is uniquely positioned to help your company address critical success factors for improving cash collections, reducing bad debt and streamlining documentation, resulting in stronger bottom-line results.

For more than a century, Equifax has been an industry leader in providing value-added information solutions to businesses and consumers. Equifax continues to develop new ways of helping its customers compete more efficiently and effectively in today’s marketplace.

Equifax

Focus1

Focus1 is a privately held company comprised of professionals dedicated to providing the absolute best in collection letter printing & mailing. As a full service commercial printer, we have the ability to create customizable color forms to increase the response rate of your message. Our customizable forms matched together with a systemic approach to address hygiene promises to deliver your mail and results to your bottom line. Our unique position allows us to leverage the latest in technology advances and deliver on our promises.

We promise to deliver on:

– Customizable Effective Letter Designs
– The Best Data Services (6 Run NCOA & Address Logics AEC)
– Phone Append (Land & Cell)
– On-Time Production
– Cost Savings vs. our competitors
– E-Statement Options

Focus1 is a SSAE #16 certified company and we serve our clients by maintaining strict policies that enforce HIPAA and GLB regulations.

Focus1

High Cotton

or over 46 years High Cotton has been handling complex letter programs for first party collections, third party collections and collection law firms. Every collection printer promises speed and accuracy. Everyone will also promise competitive pricing. We say those things are only the minimum requirements for being in the collection printing business. Instead, we want to make a different promise. We promise that our experience, our technology and our obsessive attention to detail will help you increase the effectiveness of your campaigns while reducing your overall costs.

For example, High Cotton’s Address Deliverability Report Card™ combines information from NCOALink, LACS Link and DPV to assign each address an A-F deliverability grade based on the type and severity of its address problem. By comparing years of outbound mailings to actual returned pieces, our algorithm provides a probability of successful delivery for each deliverability grade. Agencies and attorneys can make intelligent decisions regarding which pieces to mail and which to send directly to skip trace.

Founded in 1962, High Cotton produces over 100 million pieces of mail every year. Its clients include those with high-volume requirements as well as smaller businesses. We are a member of the ACA, NARCA and DBA organizations. We are also SAS70 II certified and PCI compliant and we understand the importance of our clients being FDCPA compliant (and HIPAA in the medical collections arena).

High Cotton

IMS, Inc.

IMS, Inc. is a multi-channel communications leader – a fully integrated service provider of print, electronic and mail communications. Lowering cost, increasing effectiveness, and simplifying operations, IMS delivers comprehensive solutions tailored to fit your needs.

We service the financial industry with a strong emphasis in the collection industry. We follow PCI, and SOC Type II audit standards, falling under the SSAE-16 guidelines. We provide PGP data encrypting, and all of the ancillary data services needed to produce the cleanest, most deliverable addresses available, along with customized reporting.

We believe that finding the debtor on the first attempt increases our agencies’ productivity and impacts your financial bottom line. We strive to build a long lasting partnership with each of our customers to develop the most cost effective comprehensive mailing solution offered. We provide comprehensive measures for the integrity and safekeeping of client data; multiple locations ensure redundancy and uninterrupted service. We produce and deliver our products and services to companies nationwide and in Canada, on a daily basis.

IMS, Inc.

Innovis

Innovis is a provider of innovative consumer data solutions for account recovery. Leveraging highly responsive tools designed for today’s data-dependent businesses, Innovis offers phone numbers and addresses to increase your customer contact, as well as collection scores to increase collection efficiencies. Innovis’ proven solutions can help you streamline business operations, manage risk, boost productivity and enhance decision making.

Innovis

Interactive Data LLC

Interactive Data LLC (ID) is the industry leader in locating and identifying individuals that are typically difficult to find. Based in Atlanta GA, ID offers a variety of search products, including Social Security, Real Estate Listings, Death Index, and Bankruptcy listing searches, as well as Data Warehousing, Cell Suppression, FDCPA Scrubs and cost-efficient unmask-pricing for Directory Assistance. Leveraging more than a decade of collections industry experience, ID creates relevant, customer-focused searches that are both comprehensive and cost effective. Each of these products work seamlessly with IDs advanced online and batch products.

Interactive Data LLC

LCI

LCI’s Bankruptcy Management Solutions automate expensive processes as they eliminate stay violation and portfolio valuation risk. In a world of burgeoning bankruptcies, LCI delivers the industry’s finest bankruptcy data, bankruptcy process automation software, expert services and research to automate expensive processes in the bankruptcy lifecycle. Our decades of experience as the exclusive supplier to the world’s largest and most innovative creditors ensure that LCI customers are first and best to invoke automation. LCI solutions enable our customers to execute the most efficient and productive bankruptcy management and portfolio valuation processes anywhere, servicing over 700 Million accounts a year.

Creditors, Debt Servicers and Credit Services must identify, manage, sell or collect bankrupt debt. Many are either disturbed by the total cost of scaling and servicing their exploding portfolio of bankruptcies, or are distressed by their falling value. Our customers minimize compliance risks as well as personnel and servicing costs, while ensuring timely action and maximum recovery.

Expertise in the financial industry, specifically its focus on at-risk accounts, enables LCI to innovate, develop, and deliver solutions that provide superior information and improved profitability.

LCI

Ontario Correspond

Ontario Correspond (formerly CU Correspond for TCS customers) is a product that includes letter and consumer statement printing and mailing services, address scrubbing verification, and return mail processing. Ontario Systems now offers these letter services to FACS, Artiva RM, Artiva HCx, TCS, and RPCS customers.

Ontario Correspond

Ontario Pay

Ontario Pay is a collection of capabilities that allow customers to process secure payments in compliance with the PCI 3.2 standard. Bundle options include:
• Ontario Pay Merchant Services: Payment-processing options available directly from Ontario Systems
• Payment Service (an Ontario Cloud capability): The mechanism by which our platforms securely process payments
• Ontario Online Payments (roadmap item planned for 2018): A consumer payment portal
• Ontario Mobile Payment Notification (roadmap item planned for 2018): Payment notifications delivered directly to a consumer’s mobile phone

Ontario Pay

OSG Diamond Healthcare Solutions

OSG Diamond Healthcare Communication Solutions specializes in creating and delivering patient obligation communications for healthcare revenue cycle management. With a data-driven approach, we provide tools and processes that accelerate accounts receivable cash flow, enhance financial management and improve the image of providers with their patients.

Our patient-focused custom statement solutions help improve patients’ understanding of their financial obligation to speed up payment collection and create a more positive patient experience.

OSG

Payment Savvy

Payment Savvy is a fully integrated payment processing company that specializes in medium to high risk companies, with a strong focus in collections and account receivables.

In today’s economy it is critical for merchants to offer convenient payment solutions in order to stay competitive in the market. Customers not only prefer to pay with their credit cards, studies show consumers pay higher balances when credit and debit card processing is an option.

Payment Savvy offers incredible tools to accept ACH, Debit and Credit Cards. With our top notch software technology and partner integration’s in place, we are confident you will be satisfied with our services.

PaidSuite

PCI Group

Since 1970, PCI Group has been at the forefront of the document delivery industry. We are the industry innovators, developing and applying leading-edge technologies to ensure the optimum in secure, fast and cost-effective rapid outbound document delivery and communications processing services.

As a nationally-ranked and multi-award-winning, family-owned and operated business, we are the provider of choice for organizations across diverse industries. Our clients range from collection agencies and debt buyers, to financial institutions, healthcare providers, insurance companies and utilities. These entities, many of which are in regulated industries with mission-critical communications requirements, regard PCI Group as a trusted business partner whose integrity, service quality and performance are second to none.

Whether by postal mail, email, fax or digital mailbox, PCI Group can effectively accommodate your communications/document delivery and related compliance requirements.

Payment Savvy

PredictiveMetrics

PredictiveMetrics (PMI) is the leading provider of statistical-based predictive scoring and analytical decision solutions for diverse industries, types of financing, and debt. PredictiveMetrics’ suite of collection scoring solutions, MedicalCollectionScoreSM, UltraCollectionScoreSM, CardCollectionScoreSM, LegalCollectionScoreSM, DebtBuyerScoreSM, offers customers several advantages. Two outcomes – predicted probability of payment and expected dollar value. Complies with HIPAA and Pintos Ruling. These scores segment the delinquent accounts by type of debt, age, and balance. Advanced reporting is provided with the scores allowing customers to base purchases / collection strategies on cost, effort, and impact resulting in optimal resource allocation.

PredictiveMetrics offers a FREE retrospective validation test to prove prioritization effectiveness of its scores on your accounts!

PCI Group

Renkim

Since 1982, RENKIM Corporation has specialized in the Print – Mail production and delivery of mission critical documents for clients within the Receivable Management, Healthcare and Creditor markets. Renkim’s flexible messaging system allows users to communicate with customers through traditional Print & Mail and Electronically document delivery via secure eNotice and Electronic Bill Presentment & Payment . All client data is scrubbed using a variety of debtor account information to assist in account decision making and analytics. Renkim operates from two locations, headquartered in Detroit, Michigan, with a satellite facility in Toronto, Canada. Our 140 employee shareholders have a vested interest to ensure our clients’ success. Compliance Certifications: PCI-DSS Level 1 Certified, SSAE#16 Certified, GLBA, FISMA, HIPAA/HITECH Act , State Credit Card security compliant (Massachusetts 201 CMR 17.00 and Nevada NRS 603a and Senate Bill No. 227) and USPS Full Service Certified.

Additional Services provided: On-line Document Archival, MailTrack, NCOA 18 and 48, AEC, Bankruptcy, Deceased, Phone Append, Account Scoring, Directory Assistance Plus, Return Mail Processing, Renkim UAA and Fax on Demand. Renkim provides a hybrid mix of multiple envelopes, self-mailers and paper stock options available.

PredictiveMetrics

Ontario Correspond

Ontario Correspond (formerly CU Correspond for TCS customers) is a product that includes letter and consumer statement printing and mailing services, address scrubbing verification, and return mail processing. Ontario Systems now offers these letter services to FACS, Artiva RM, Artiva HCx, TCS, and RPCS customers.

Renkim

Repay

Repay is a fully integrated suite of payment solutions specifically tailored to the needs of the Billing, Collections and Accounts Receivable environments. By providing integrated, real-time credit/debit card payment solutions as well as electronic check (ACH) and we’ll help you collect more, with less manual effort. By providing fully integrated payment options for acceptance within the Ontario Systems products, Repay helps you process more payments in less time. Check us out online at http://repay.com or ask your Ontario Systems rep about getting started.

The Intelitech Group

The Intelitech Group offers a suite of business analytics solutions and consulting services designed to provide collection agencies with the information they need to make sound business decisions. Increase profitability through applied analytics, providing the knowledge and tools necessary to implement best practice solutions within the people, processes and technology of your debt recovery efforts.

Solutions by Text

Accelerate collections, maximize business process flow, and minimize bottom line costs.

At Solutions by Text, our vision is to teach organizations how to leverage the power of text so they can evolve the way they interact with their audience. At the end of the day, it’s all about creating meaningful relationships with your audience. Our compliant text messaging platform is the most effective channel to build those connections, and we’re here to guide you every step of the way.

WebRecon

WebRecon offers a comprehensive, low-cost solution to helping creditors and debt collectors survive today’s litigious environment. We provide the industry-leading batch process to identify consumers with a history of filing FDCPA, TCPA or FCRA litigation, as well as processes for individual litigant searches and ongoing monitoring of portfolios. In this highly-regulated environment, WebRecon also offers an innovative way for you to monitor complaints filed against your industry vendors, proactively alerting you to new litigation or CFPB complaints as they hit our database.