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3 Reasons Courts Must Improve Their Compliance Process

One of the biggest problems facing courts today is the widespread failure of constituents to pay fines and fees. Many court clerks and administration professionals feel like they’re stuck in quicksand: the more they struggle to collect, the harder it is to gain...

An Inconvenient Truth About Convenience Fees

The typical convenience fee conversation between a third-party collection agency client and its legal counsel usually begins like this:Third-party agency client: Can I legally charge a convenience fee or not?Attorney: It’s complicated.Third-party agency client: I’m...

5 Must-Read Blog Articles for Healthcare Financial Leaders

Healthcare financial leaders faced a myriad of challenges in 2018 and we covered many of those topics on the OS blog. While we're already focused on addressing the challenges of 2019, we want to highlight some last year's hottest topics. Here are five articles from...

5 Must-Read Blog Articles for ARM Leaders

What topics generated the most interest across the Accounts Receivables Management (ARM) industry in 2018? We covered a lot of ground over the course of the year on the OS blog. Here are five must-read articles from 2018:   Compliance Checklist for Collection...