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For both consumers and the communications industry, the TRACED Act is a welcome development. But third-party debt collectors and the creditors they serve are rightly concerned and bracing for impact.

In this article with, Rozanne Andersen dives into the topic and provides a summary of key provisions, as well advice for ARM agencies on how to mitigate their business risk.

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Posted by Rozanne Andersen

Rozanne Andersen, J.D., serves as Ontario Systems’ Vice President and Chief Compliance Officer. She is responsible for leading Ontario Systems’ corporate efforts and response to the CFPB’s launch of compliance examinations in the ARM industry. Rozanne's advocacy work on behalf of the credit and collection industry has resulted in landmark legislation and regulation at both the state level and the federal level with regard to the FDCPA, FCRA and HIPAA. In 2020, Rozanne was named Chief Compliance Officer of the Year (Large Company) by the international Women in Compliance Network.
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