Newsroom

Ontario Systems Announces Formula 1 and IndyCar Driver Derek Daly as Keynote Speaker for PowerUp 2018

Indianapolis Motor Speedway will play host to Ontario Systems customers during annual conference, October 15-17

MUNCIE, Ind. (July 18, 2018) – Ontario Systems, a leading provider of enterprise revenue cycle management software to the healthcare, accounts receivable management, and government markets, has announced Formula 1 and IndyCar racer Derek Daly, former ESPN motor sport color analyst, will act as keynote speaker during its PowerUp 2018 user conference, to be held October 15-17 this year at the Marriott Indianapolis Downtown.

CFPB Collections Program Manager Confirmed for Special Session with Ontario Systems Clients at PowerUp 2018

Gandhi Eswaramoorthy will join Chief Compliance Officer Rozanne Andersen for dialogue and discussion at annual user conference

MUNCIE, Ind. (July 12, 2018) – Ontario Systems, a leading provider of enterprise revenue cycle management software to the healthcare, accounts receivable management, and government markets, has announced Gandhi Eswaramoorthy, CFPB Debt Collections Program Manager for the Consumer Financial Protection Bureau (CFPB), will join Ontario Systems Chief Compliance Officer Rozanne Andersen for a special presentation and discussion with Ontario Systems clients during the company’s annual user conference and receivables education event, PowerUp 2018.

Ontario Systems Opens Registration for PowerUp 2018

Leading enterprise vertical software provider to host healthcare, ARM, government customers in Indianapolis, October 15-17

MUNCIE, Ind. (June 14, 2018) – Ontario Systems, a leading provider of enterprise revenue cycle management software to the healthcare, accounts receivable management, and government markets, has opened registration for PowerUp, its annual customer conference. PowerUp returns to Indianapolis, at the Marriott Indianapolis Downtown, October 15-17.

Ontario Systems Acquires Justice Systems to Expand Enterprise Workflow and Payments Solutions to Government Sector

MUNCIE, Ind. (May 2, 2018) – Ontario Systems, a leading provider of enterprise revenue cycle management software to the healthcare, accounts receivable management, and government markets, announced today that it has acquired Justice Systems, Inc., a leading provider of court case management software, and electronic payments solutions to government clients including state and municipal court systems.

Ontario Systems Reacts to Fourth Straight Inclusion Among Indiana Chamber of Commerce’s Best Places to Work in Indiana

Leading revenue recovery software provider credits talent credo and people for unique culture four years running

MUNCIE, Ind. (May 24, 2018) – Ontario Systems, a leading provider of enterprise revenue cycle management software to the healthcare, accounts receivable management, and government markets, has been ranked #22 on the Indiana Chamber of Commerce’s “Best Places to Work in Indiana” list in the large company category.

Ontario Systems Introduces Ontario Correspond Solution for Integrated Letter Printing and Mailing

Partner-enabled data processing, address scrubbing verification, and return mail processing leverages existing letter functionality in core applications

MUNCIE, Ind. (May 1, 2018) – Ontario Systems, a leading provider of enterprise revenue cycle management software to the healthcare, accounts receivable management and government markets, announced availability today for its new Ontario Correspond™ solution, a fully-integrated, consolidated letter outsourcing program providing high-quality letter services in concert with the company’s suite of software solutions, including Artiva HCx™, Artiva RM™, TCS®, and FACS® technology.

Ontario Systems Names New Vice Presidents to Executive Leadership Team

Company veterans Mike Meyer, Roger Carney, Steve Scibetta tapped to lead continued corporate growth and market focus

MUNCIE, Ind. (March 27, 2018) – Ontario Systems, a leading provider of revenue recovery software to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced today it has named Mike Meyer, Roger Carney and Steve Scibetta as Vice Presidents. Meyer was also named General Manager of the company’s Outsource Group business unit, and Scibetta was also named General Manager of the company’s Healthcare business unit.

Ontario Systems Adds Contact Savvy Contact Management Solution Integration to The Collector System Receivables Management Solution

Company veterans Mike Meyer, Roger Carney, Steve Scibetta tapped to lead continued corporate growth and market focus

MUNCIE, Ind. (March 27, 2018) – Ontario Systems, a leading provider of revenue recovery software to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced today it has named Mike Meyer, Roger Carney and Steve Scibetta as Vice Presidents. Meyer was also named General Manager of the company’s Outsource Group business unit, and Scibetta was also named General Manager of the company’s Healthcare business unit.

Ontario Systems Named a Best Place to Work in Indiana by Indiana Chamber

Technology and services provider to the healthcare, ARM and government markets will accept award May 3 in Indianapolis

MUNCIE, Ind. (February 22, 2018) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced it has been named to the 13th annual list of the Best Places to Work in Indiana by the Indiana Chamber of Commerce, its fourth placement on that list in as many years. The company continues to credit its staff and You-Powered Talent Credo for the honor.

Ontario Systems partners with Baker Tilly to Introduce the Revenue Cycle Innovation Center

Partnership with national consulting team uses new approach to drive innovation and help healthcare organizations optimize their revenue cycle operations

(MUNCIE, Ind. – January 23, 2018) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has announced a new partnership with Baker Tilly to launch the Revenue Cycle Innovation Center (RCIC) for healthcare providers. The RCIC will focus on developing and maintaining highly-effective revenue cycle operations by combining best-in-class consulting capabilities with leading technologies to address complex problems faced by providers.

Ontario Systems Elects Jason Harrington as President

Former Senior Vice President & Chief Revenue Officer to lead all sales, marketing, and operational activities in continuing corporate evolution

MUNCIE, Ind. (December 6, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has elected Jason Harrington as President, succeeding Co-Founder Ron Fauquher who will continue to serve in his capacity as CEO. The shift reflects a natural evolution for the company, which has gained dozens of new customers over the past year through a corporate merger with Columbia Ultimate Business Systems, expansion in its products and services for healthcare providers and their business offices, and a need for enhanced productivity in the federal government.

Ontario Systems Brings Healthcare Revenue Cycle Professionals Together for PowerUp 2017 Conference

Excitement builds around Artiva HCx solution, leveraging Insurance Hold Manager technology

(SCOTTSDALE, Ariz. – October 19, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, celebrated the successful conclusion of its PowerUp 2017 conference today with more than 330 receivables professionals in attendance. The premier receivables education event for Ontario Systems customers and partners this year featured more than 50 sessions, and represented the first combined conference since the company merged with Columbia Ultimate Business Systems.

Ontario Systems Recognizes Revenue Cycle and Receivables Leaders with Annual Pinnacle and Hall of Fame Awards

Harris & Harris executives, seven additional clients honored at annual customer conference

SCOTTSDALE, Ariz. (October 17, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, presented Arnie Harris and David Harris – CEO, and COO & Executive Vice President, respectively, for Harris & Harris Ltd. – with its third annual Pinnacle Award today. The two receivables leaders were on-hand at PowerUp 2017, the Ontario Systems annual user conference, to receive the honor during the event’s opening session on October 17. The award is presented to individuals who have made outstanding and significant achievements in innovation, technology and leadership over the course of their careers.

Ontario Systems Releases New Ontario Reports Technology for Improved Ease of Use

Detailed reporting and trending dashboard solution’s Version 7 to include updated user interface, and easier field/table linking and SQL statements

(MUNCIE, Ind. – August 15, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has released the seventh version of its Ontario Reports™ technology, focusing on improved ease of use for more efficient and detailed reporting, and more accurate trending dashboards.

Ontario Systems Partners with TransUnion Healthcare for Improved Provider Outreach and Financial Assistance

Scoring and financial data to assist providers in identifying financial assistance and billing process optimization

(MUNCIE, Ind. – July 18, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has announced a new partnership with TransUnion to provide cloud-based revenue cycle solutions to its healthcare provider customers. Driven by the exception-based segmentation of Ontario Systems Artiva HC™ technology, the newly-enhanced Artiva HCx™ solution will now provide healthcare finance leaders with financial data and scoring from TransUnion to increase efficiency and optimize revenue cycle processes.

Ontario Systems Announces Partnership with Palinode for Efficient e-OSCAR Dispute Processing

Sonnet technology integration aims to enable fast, accurate and compliant investigation

(MUNCIE, Ind. – July 11, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has announced a new partnership with Palinode, offering Palinode’s Sonnet product for fast, accurate and compliant processing of numerous e-OSCAR consumer disputes in a way that clearly demonstrates “reasonable investigation” for FACS, Artiva RM, and TCS customers.

Ontario Systems to Introduce the Artiva HCx™ Solution’s Insurance Hold Manager Technology at HFMA ANI

New Artiva HCx™ solution helps providers navigate payer IVRs and reduce costly time spent on payer hold by up to 25%

(MUNCIE, Ind. – June 13, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced the release of Insurance Hold Manager today, a new cloud-based revenue cycle solution for improving productivity in the insurance receivables workflow. Using the Insurance Hold Manager technology, the Artiva HCx™ solution will now help healthcare finance leaders avoid lengthy hold times when calling payers, dramatically increasing productivity and insurance cash recoveries.

Ontario Systems and Recondo Technology Partner to Increase, Accelerate and Optimize Payments to Healthcare Providers

Automated claim status follow-up will leverage payer portals to drive exception-based outcomes

(MUNCIE, Ind.– April 27, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has announced a new partnership with Recondo Technology to provide cloud-based revenue cycle solutions to its healthcare provider customers.

Ontario Systems Partners with Pronto Computing to Provide Customers with Automated Self-Pay Discovery

 
Integration to drive missing insurance identification for payer reimbursement through the Artiva HCx™ solution
 

(MUNCIE, Ind. – March 28, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has announced a new partnership with Pronto Computing to provide automated self-pay discovery scrubs to its healthcare customers. Driven by the Artiva HCx™ solution from Ontario Systems, the new partnership will help medical providers give patients a single comprehensive financial experience, while fulfilling missions with increased revenue, reduced cost to collect, and improved patient satisfaction. By integrating key partners like Pronto Computing, the Ontario Systems HCx solution will enable those providers to benefit from missing insurance identification, with increases in reimbursement and efficiency along with reduced bad debt expense.

“By embedding self-pay discovery into the process with the Artiva HCx solution, providers see a 3% average identification rate of insurance on previously self-pay identified accounts,” says Shawn Yates, Ontario Systems Director of Healthcare Product Management. “These accounts typically move to bad debt creating poor patient relations and inflated bad debt expense. By identifying these accounts in an automated revenue cycle process, providers realize big labor savings, freeing up their account representatives’ time to focus on more strategic revenue cycle opportunities. By partnering with Pronto Computing, our customers can focus their business office staffs’ efforts on the most important accounts that need attention instead of working accounts that already have available insurance to file.”

Pronto Computing focuses on automating the healthcare revenue cycle process by empowering clients with an innovative and robust payer connection portfolio, used to scrub self-pay accounts for missing insurance. This streamlines workflow and creates unprecedented efficiencies through automation, using a combination of proprietary sources, 270/271 HIPAA transactions and web scraping to identify found Medicaid, Medicare, and commercial coverage, and eliminate manual intervention.

"We are excited to partner with Ontario Systems and bring Pronto's eligibility services to customers using the Artiva HCx solution," says Robert Nolan, Pronto Computing Co-Founder. "We are impressed with how thoughtfully Ontario Systems integrated our product within Artiva HCx technology. Pronto's eligibility services together with the Artiva HCx solution will enable providers to find the right insurance for patients, resulting in increased net revenue, decreased costs associated with manual insurance processing, as well as decreased write offs to bad debt."

“Our customers excel at deploying innovative solutions to healthcare’s biggest and most common financial challenges,” says Ontario Systems Senior Director of Business Development, Steve Scibetta. “That’s why we continue to partner with market leaders like Pronto who enable us to enhance our technology in a way that brings new fuel to healthcare provider missions across the country.”

About Pronto Computing
Pronto is more than just a technology services firm; they are process re-engineering partners. Our revenue cycle consulting experience provides a holistic view of the revenue cycle, including the importance of workflow efficiency, productivity measurement and key performance reporting. Pronto aligns with you throughout the implementation process and provides consulting services, ensuring that the organization’s outcomes are measurable and objectives are achieved. Pronto is currently working with several providers across the country in varied health care segments. Additionally, third party outsourcing vendors are utilizing our technology to improve the financial performance of their clients. Pronto is focused on delivering a combination of low-cost technology, increased quality, and utmost efficiency to its clients.

About Ontario Systems
Ontario Systems, LLC is a leading provider of revenue recovery software and solutions to the revenue cycle management (RCM), accounts receivable management (ARM), and government markets. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HCx™, Contact Savvy®, and RevQ. Ontario Systems customers include 5 of the 15 largest hospital networks who actively manage over $40 billion in receivables collectively, as well as 8 of the 10 largest ARM companies and more than one hundred state and municipal governments in the U.S.

Ontario Systems Announces New Platinum Partnership Status with Payscout, Inc.

 
6-year collaboration enables global payment processing provider to equip RCM, ARM and GOV markets with expert service
 

(MUNCIE, Ind. – March 20, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced it will move 6-year partner Payscout, Inc. to its Platinum Partnership program today, in recognition of Payscout’s continuous delivery of innovation to Ontario’s customer base, and alignment with strategies best serving the two companies’ mutual customers. Payscout is a global payment processing provider that has helped Ontario Systems’ customers reduce payment costs, improve conversions for global payment acceptance and enhance customer service.

“We view our partnership with Ontario Systems as a continuing collaboration that provides a foundation for providing innovative solutions and exceptional service experiences to our customers,” said Cleveland Brown, Payscout CEO. “We are committed to this partnership and look forward to achieving our mission, ‘to support the entrepreneurial dream one transaction at a time.’”

The move to Platinum Partner status will enable Payscout to leverage Ontario Systems’ full portfolio of software, services and business process expertise, for which they have been recognized as the worldwide leader in the ARM industry. Ontario Systems will continue to provide compliance and strategy guidance to help customers grow their receivables management operations, enabling better service for merchants in the ARM industry, and in turn, a more user-friendly, customer-centric model for consumers.

“Ontario Systems forms strategic partnerships to ensure we are on the leading edge, and that our customers receive the best resources available to the market,” says Steve Scibetta, Ontario Systems Senior Director of Business Development. “Our Platinum Partners are leaders in their industries, delivering solutions to our joint customers with distinction and integrity. We’re proud to include Payscout among this important group.”

About Payscout, Inc.

“Payscout Supports the Entrepreneurial Dream One Transaction at a Time.”

Payscout is a global payment processing provider covering six continents by connecting merchants and consumers via credit, debit, ATM, and alternative payment networks. What differentiates Payscout is its mission, “to support the entrepreneurial dream one transaction at a time.” Payscout achieves this by being a thought leader in the payments industry. Its “Go Global Now” technology platform gives merchants instant access to 100+ countries, billions of consumers and trillions of dollars. Payscout offers payment processing solutions for brick-and-mortar and ecommerce transactions, and has earned acclaim as a new-generation provider of merchant banking services, specializing in online/ecommerce retailers with a predominant proportion of card-not-present (CNP) transactions; it is one of the few providers to deliver a true global payment solution that encompasses all merchant risk verticals. Customers can access Payscout’s credit card processing services via a state-of-the-art, web-based user portal and through direct interactions with highly-trained experts. In addition to supporting thousands of clients across a multitude of industries and all 50 American states, Payscout maintains global partnerships with VISA USA, Bank of America Merchant Services, VISA Europe, VISA Latin America, VISA Asia Pacific, MasterCard Worldwide, China Union Pay, Deutsche Bank, and First Data. Payscout was recognized as one of America’s fastest-growing privately-held companies in 2014, 2015, and 2016, ranking #2,416 in 2014, #434 in 2015, and #383 in 2016 on Inc. Magazine’s Inc. 500/5000 list. Within the financial services industry, Payscout placed #140 in 2014, #24 in 2015, and #27 in 2016. Payscout was also ranked #17 among medium-sized companies on Entrepreneur’s Top Company Cultures list for 2017. For more information, visit http://www.payscout.com.

About Ontario Systems

Ontario Systems, LLC is a leading provider of revenue recovery software and solutions to the revenue cycle management (RCM), accounts receivable management (ARM), and government markets. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands like Artiva HCx™, Artiva RM™, Contact Savvy® and RevQ. Ontario Systems customers include 5 of the 15 largest hospital networks who actively manage over $40 billion in receivables collectively, as well as 8 of the 10 largest ARM companies and more than a hundred state and municipal governments in the U.S.

Ontario Systems Named a Best Place to Work in Indiana by Indiana Chamber

 
Technology and services provider to the healthcare, ARM and government markets will accept award May 2 in Indianapolis
 

MUNCIE, Ind. (February 22, 2017) – Ontario Systems, a leading software and services provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced it has been named to the 12th annual list of the Best Places to Work in Indiana by the Indiana Chamber of Commerce, its third placement on that list in as many years. The company continues to credit its staff and You-Powered Talent Credo for the honor.

"Culture is not a fad to our organization - It's been woven into our vision and core values since the very beginning," says Jill Lehman, Ontario Systems Chief People Officer. "It's an honor to receive this recognition for a third consecutive year. 2016 was a period of exponential growth for our company, and that impacts culture. It's been exciting to welcome over 125 new associates, but growth requires a conscious focus on people, their talent, and cooperation and harmony among them to be a success. Our people are our advantage, and they're what makes our business and customers successful, and our local communities better. It's humbling to be recognized for that value."

Ontario Systems has been named a Best Place to Work in Indiana in the large company category, reflecting its current head count of more than 400 associates working together to build software and other products that help safeguard the U.S. credit industry, and drive economic opportunity and prosperity throughout the country. Eligible companies in the category included those representing 250-999 U.S. employees, while small companies, medium companies, and major companies represented 15-74, 75-249, and 1,000+ employees, respectively. Out-of-state parent companies were eligible to participate if at least 15 of their full-time employees are in Indiana.

"Ontario Systems is an exceptional place to work," says Ed Formanek, Consultant with Ontario Systems. "I know my job matters here, and that my efforts are recognized and appreciated by management, my peers, and our clients. It's a place where I get to work with many unique and talented people who work toward a shared purpose, in a culture of professionalism and respect."

"Ontario Systems' culture means more than a focus on developing the best product and talent - Our vision extends to both community and family," says Gretchen Binney, Ontario Systems Project Coordinator. "This holistic approach to business that reaches beyond our walls, and the real impact it has, is why I love working here."

Details concerning the culture reflected by Ontario Systems associates are available at http://careers.ontariosystems.com, along with open positions in several different functional areas. Employees at the company look forward to furthering values related to stewardship, integrity, service, innovation, and community.

“Our people are our most important asset – And culture matters, so we work to nurture and protect it,” concludes Casey Stanley, Ontario Systems Vice President, Product Management & Marketing. “We know if we provide an environment for our colleagues to do the right thing for each other and our customers, everything else will take care of itself -- the organization will be successful. The Best Places to Work recognition is an important reflection of the people I am lucky to call my teammates. We are honored to stand alongside other companies who believe the same.”

About Ontario Systems
Ontario Systems is a leading provider of revenue recovery software and solutions to the revenue cycle management (RCM), accounts receivable management (ARM), and government markets. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands like Artiva RM™, Artiva HCx™, Contact Savvy®, and RevQ. Ontario Systems customers include 5 of the 15 largest hospital networks who actively manage over $40 billion in receivables collectively, as well as 8 of the 10 largest ARM companies and more than a hundred state and municipal governments in the U.S.

To learn more about how Ontario Systems can help power up your receivables, visit OntarioSystems.com, or email mailto:info@ontariosystems.com.

Ontario Systems Announces Dates for PowerUp 2017 Customer Conference

 
Client success and achievement to take center stage October 16-18 in Scottsdale, Ariz.
 

(MUNCIE, Ind. – February 23, 2017) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has announced dates for its annual customer education and revenue recovery innovation event, PowerUp 2017. This year’s event brings together both Columbia Ultimate Business Systems’ and Ontario Systems’ user bases in Scottsdale, Ariz., from October 16-18.

“For revenue recovery professionals, the last several years have been especially challenging,” said Casey Stanley, Ontario Systems Vice President of Products & Marketing. “As healthcare providers respond to growing self-pay volumes and overall financial pressure, and ARM and government professionals continue to refine their compliance programs while seizing new opportunities, our conference will focus closely on strategies that have proven successful. We are thrilled to combine Columbia Ultimate and Ontario Systems customers in one event. We expect this to be the largest conference we’ve hosted, with more revenue recovery professionals in attendance than ever.”

Ontario Systems – with the aid of its customers – has already begun developing content for the event concerning every vertical in its service, including RCM, ARM and GOV, along with an extensive agenda of educational opportunities for its and Columbia Ultimate’s products. Potential attendees are encouraged to subscribe to the company’s blog and email updates for the latest topics to be discussed at PowerUp 2017, along with travel and venue details in the coming months.

About Ontario Systems
Ontario Systems, LLC is a leading provider of revenue recovery software and solutions to the revenue cycle management (RCM), accounts receivable management (ARM), and government markets. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HCx™, Contact Savvy®, and RevQ. Ontario Systems customers include five of the 15 largest hospital networks who actively manage over $40 billion in receivables collectively, as well as eight of the 10 largest ARM companies and more than one hundred state and municipal governments in the U.S.

Ontario Systems Hires Derek Whitaker as Senior Systems Architect

 
Former Chief Technology Officer with Convergent Resources Inc. will lead strategic software and VoIP telephony systems design and development
 

(MUNCIE, Ind. – November 17, 2016) – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) software and services provider, has announced it has hired former Convergent Resources CTO Derek Whitaker as a Senior Systems Architect. A patent holder, 20-year ARM technology veteran and IT consultant, Whitaker will lead strategic software and VoIP telephony systems design and development for the company as it continues to support the ARM industry, and expand its footprint in both healthcare and government.

“I’m fortunate to have the opportunity to continue doing what I love with long-time partners at Ontario Systems: engineering and implementing creative solutions that help businesses grow and gain a competitive edge,” Whitaker says. “I’m looking forward to finding new and inventive ways to push the envelope as the next generation of contact management systems are brought to market, and I’m excited to see how they’re applied by our clients.”

Whitaker counts extensive experience leading technology teams and initiatives, building and consolidating call center systems, and promoting, designing and implementing future generation software among many highlights in a long career. He will work closely with Ontario's product management team, with a key focus on the company’s Contact Savvy® technology, in collaboration with Rip Harris, Sr. Product Manager. Together, they will continue to develop new products to help leading clients reach more consumers, and reduce cost to collect.

“The best minds in the market will create the best contact solutions to our industries’ most important challenges,” says Ontario Systems VP of Product Management & Marketing, Casey Stanley. “We hired Derek because he has shown himself to be a beacon for thought leadership in the ARM industry. We look forward to the rewards the solutions we build together will bring.”

About Ontario Systems
Ontario Systems, LLC is a leading provider of revenue cycle management (RCM) and accounts receivable management (ARM) software, services and solutions to the ARM, healthcare and government industries. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HC™, Contact Savvy®, Columbia Ultimate and RevQ. Ontario Systems customers include eight of the 10 largest ARM companies and five of the 15 largest hospital networks in the U.S. With Ontario Systems’ solutions, hospital network customers actively manage over $40 billion in receivables collectively.

Ontario Systems Introduces the Artiva HCx™ Solution for Enhanced Healthcare Productivity and a Singular Patient Experience

 
Data aggregation from internal data systems, vendors, and partners helps health systems reduce the cost to collect
 

(MUNCIE, Ind. – November 14, 2016) – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) software and services provider, introduced the Artiva HCx™ solution today, an integrated package of key products designed to manage insurance and self-pay receivables more efficiently with optimized revenue cycle processes and reporting analytics. By enabling a single experience for the patient, the solution will empower providers to meet their missions by increasing revenue, reducing the cost to collect, and improving patient satisfaction.

“Between reductions in provider reimbursements, increases in patient out-of-pocket receivables and evolving regulatory challenges, providers are facing mounting pressure on their margins. Those challenges have forced them to look at mergers or affiliations to maintain their community missions,” said Shawn Yates, Director, Healthcare Product Management at Ontario Systems. “The Artiva HCx™ solution helps providers overcome issues with separate data systems in those mergers or affiliations. By aggregating all of their data into one coherent process, health systems can provide a single patient experience that speeds reimbursement and removes confusion that often surrounds patient liabilities.”

The Artiva HCx™ solution enables healthcare providers by embedding key outside data resources that streamline and automate insurance and self-pay operational processes. By doing so, providers can gain efficiencies that substantially enhance productivity and increase cash recoveries. The new solution from Ontario Systems helps providers achieve these improvements with a fully-integrated patient engagement suite, allowing patients to interact with the provider on their terms and at their convenience.

Key components of the solution include:

Embedded Data Services – Automated workflow productivity is boosted by “working smarter not harder” through integrated services that inform treatment strategies taken against both payer and patient liabilities.
Insurance Receivables Management – Detailed work processes incorporating automated claims status monitoring and look-ahead processing when contacting payers, generating exception based workflows that maximize productivity. Integrated contact management tools to enhance productivity and ensure quality assurance.
Denials Management – Aggregation of key denial CARC codes into subcategories to expedite follow-up and appeals tracking. Contact management tools are integrated to ensure quality assurance and promote enhanced productivity.
Self-Pay Management – Prioritizing accounts with detailed segmentation, and identifying missing insurance and financial assistance to determine a custom contact strategy, executed with an integrated patient engagement platform.
Reporting Analytics - Dashboards and reports targeting key performance indicators and productivity to support and drive business decisions. Performance reporting by multiple variables for each process with trending and snapshot analysis to manage execution.
Strategy Analyst – Assigned industry expert with real life experience in the healthcare field to assist in using the solution and maximizing ROI.
“By providing a flexible, single-source solution for all revenue cycle actions, providers are able to manage patient interactions to create a better patient experience, and elevate patient satisfaction scores and reimbursements,” said Casey Stanley, VP, Product Management and Marketing at Ontario Systems. “Our solution provides recommendations to handle complicated follow-up processes with both insurance and patient, leading to cost savings and an increase in collected revenue.”

About Ontario Systems
Ontario Systems, LLC is a leading provider of revenue cycle management (RCM) and accounts receivable management (ARM) software, services and solutions to the ARM, healthcare and government industries. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HC™, Contact Savvy®, Columbia Ultimate and RevQ. Ontario Systems customers include eight of the 10 largest ARM companies and five of the 15 largest hospital networks in the U.S. With Ontario Systems’ solutions, hospital network customers actively manage over $40 billion in receivables collectively.

Ontario Systems Names Hall Of Fame Award Recipients at PowerUp 2016 Conference

 
Annual receivables education event and customer conference highlights achievements in Innovation, Technology and Leadership
 

INDIANAPOLIS (September 21, 2016) – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) software and services provider, has announced the recipients of its annual Hall Of Fame Awards at PowerUp 2016, the company’s annual receivables education and customer conference. Selected from a pool of nominees by the organization’s Executive Leadership Team, winners represent an elite group who made breakthroughs this year in the areas of Innovation, Technology and Leadership in the ARM and RCM markets.

Recipients in the Innovation category included Mark Boich, Collections Operations Manager at JPRS, and Vishal Ganju, Regional Vice President Revenue Cycle – Central Region with Byram Healthcare. Laura Jones, Director of Marketing at The Midland Group; Gene Daigle, Director of IT & Development with F.H. Cann & Associates; and Bart Fiser, Vice President of Revenue Cycle & Managed Care with Cape Fear Valley Health System were recognized in the Leadership category. Finally, Jeff Walter, CIO with Credit Adjustments Inc. was awarded in the Technology category.

The Ontario Systems Hall of Fame Awards distinguish those who develop creative new services and strategies enabled by Ontario Systems products, actively work with Ontario Systems to enhance and develop the company’s products, and/or enhance their own companies’ expertise and talent with the skillful use of cutting-edge IT resources, as recognized by Ontario Systems as a company. Many highly-skilled managers and executives were nominated by Ontario Systems staff, and winners were selected by the company’s CEO, and Executive Suite.

“This year’s Hall of Fame Award recipients represent an elite group of our clients, who continue to drive operational evolution in the ARM and healthcare RCM industries in many different, but equally impressive ways,” says Ontario Systems CEO, Ron Fauquher, “They have demonstrated practices that have benefitted not only their own organizations and careers, but our own company, and the ARM and healthcare receivables industries as a whole. Their work continues to push us forward into a bright future, and a healthy economy.”

Ontario Systems also awarded its second annual Pinnacle Awards during the ceremony to Radius Global Solutions executives Steve Elliott, Steve Leckerman and Michael Barrist, honoring their outstanding and significant achievements in innovation, technology and leadership over the course of their careers.

About Ontario Systems
Ontario Systems, LLC is a leading provider of revenue cycle management (RCM) and accounts receivable management (ARM) software, services and solutions to the ARM, healthcare and government industries. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HC™, Contact Savvy®, Columbia Ultimate and RevQ. Ontario Systems customers include eight of the 10 largest ARM companies and five of the 15 largest hospital networks in the U.S. With Ontario Systems’ solutions, hospital network customers actively manage over $40 billion in receivables collectively.

Ontario Systems Set to Sponsor insideARM Compliance Professionals Forum in Atlanta

 
Georgia Regional Peer Meeting will give compliance professionals opportunity to share candid compliance conversation
 

(MUNCIE, Ind. – September 20, 2016) – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) software and services provider, announced its sponsorship of the insideARM Compliance Professionals Forum Georgia Regional Peer Meeting today, to be held October 13 in Atlanta, Ga. Underwritten by TransUnion, the forum will bring representatives from a number of receivables companies together to discuss perspectives, accomplishments and challenges in a safe space, with the goal of providing practical solutions for real improvement in the ARM industry.

“Honest discussion about compliance burdens and solutions is an essential part of success for any receivables operation in 2016,” says Ontario Systems Vice President of Product Management & Marketing, Casey Stanley. “Salespeople, analysts and consultants are never shy about sharing their opinions on what makes for profitable operations – But it’s rare for ARM leaders to come together and share honest feedback with one another. ARM agencies, healthcare organizations, law firms, creditors and debt buyers always do well by learning from their peers, while providing guidance to the rest of their industries.”

Compliance Professionals Forum meetings typically include 20-40 attendees, making them larger gatherings than the Forum’s usual monthly phone-based peer groups. Those attending will set the agenda for the Forum, which will run from 10:00 a.m. – 3:00 p.m. The $25 reservation fee is waived for Compliance Professionals Forum members.

To register and learn more, visit compliancepf.com, or contact Liz Slovenkay at liz@compliancepf.com or by phone at 240-499-3828.

About Ontario Systems
Ontario Systems, LLC is a leading provider of revenue cycle management (RCM) and accounts receivable management (ARM) software, services and solutions to the collections, healthcare and government industries. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HC™, Contact Savvy®, Columbia Ultimate and RevQ. Ontario Systems customers include eight of the 10 largest ARM companies and five of the 15 largest hospital networks in the U.S. With Ontario Systems’ solutions, hospital network customers actively manage over $40 billion in receivables collectively.

Ontario Systems Recognizes Radius Global Solutions Leadership with Second Annual Pinnacle Awards

 
Executives Steve Elliott, Steve Leckerman, and Michael Barrist will be honored September 21 at annual Ontario Systems user conference
 

MUNCIE, Ind. (September 13, 2016) – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) software and services provider, announced today it would present Radius Global Solutions executives Steve Elliott, Steve Leckerman and Michael Barrist with its second annual Pinnacle Awards. The three receivables leaders will be on hand at PowerUp 2016, the company’s annual user conference, to receive the honor during the event’s opening session on September 21. The award is presented to individuals who have made outstanding and significant achievements in innovation, technology and leadership over the course of their careers.

“One of the major goals of our conference every year is to honor the visionaries in our industry who carry the torch,” says Ontario Systems CEO Ron Fauquher. “Steve, Steve and Michael have exhibited proven success in the ARM industry – their long history of growth and profitable operations proves it. I look forward to congratulating them on their decades of service in Indianapolis next week, as well as our other customers and partners who continue to thrive in a market that gets more complex and challenging each year.”

Elliot, Leckerman, and Barrist together have more than 75 years of experience in ARM leadership, and are all currently named as Managing Directors with Radius Global Solutions. Elliott serves as the company’s CIO, while Leckerman and Barrist define the business’s operative strategy and execution. The three formerly worked together to lead NCO Financial Systems, which eventually grew from a $10 million company with 140 employees into a multi-billion dollar multinational, and the largest player in the BPO and collection services industry.

“Each year, we offer Pinnacle Awards to members of our extended family of customers and valued partners who have made outstanding and significant achievements in innovation, technology and leadership over the course of their careers,” says Mike Meyer, Senior Director of Sales with Ontario Systems. “Steve, Steve and Michael individually are true forces in the collection industry – but it’s been truly inspiring to watch them master the art of seamlessly integrating strategy, technology and execution as a team. They have helped Ontario Systems adopt practices that have helped define success for many businesses in the receivables space.”

More details and registration information about PowerUp 2016 are available at http://powerup.ontariosystems.com. The conference runs September 21-23 at the Indianapolis Marriott Downtown.

About Ontario Systems

Ontario Systems, LLC is a leading provider of revenue cycle management (RCM) and accounts receivable management (ARM) software, services and solutions to the ARM, healthcare and government industries. Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HC™, Contact Savvy®, Columbia Ultimate and RevQ. Ontario Systems customers include eight of the 10 largest ARM companies and five of the 15 largest hospital networks in the U.S. With Ontario Systems’ solutions, hospital network customers actively manage over $40 billion in receivables collectively.