Leon County Clerk and Comptroller Plans to Complete the Office’s Transition to RevQ+® by August 2020
MUNCIE, Ind. (May 7, 2020) – Ontario Systems, a leading provider of enterprise software that automates complex workflows and accelerates revenue recovery for clients in the government, healthcare, and accounts receivable management (ARM) markets, has begun working with Leon County, Florida, to implement the RevQ+ software solution in an effort to enhance the county’s constituent engagement and compliance efforts while improving operational efficiency.
Leon County Clerk and Comptroller Gwen Marshall chose the RevQ+ solution to meet the office’s goals of reducing operating costs—particularly in the midst of COVID-19 challenges—while offering greater conveniences to constituents who owe fines and fees. With the RevQ+ platform, Leon County will be able to process payments made from any location via text message, Interactive Voice Response (IVR), or automated payment option. Constituents will also receive automatic payment reminders and notices as well as manage their own accounts through an online portal.
“We needed technology like RevQ+ to improve our compliance process and constituent service in ways that conserve resources,” Marshall says. “Given the tremendous impact of COVID-19, this change comes at just the right moment. We know RevQ+ is going to make life simpler and easier for our employees and our constituents in these uncertain times.”
Scheduled to be fully operating by August, the RevQ+ platform will introduce a variety of time-saving conveniences for Leon County staff. In addition to constituent self-service tools that reduce the need for live support, automated workflows will eliminate repetitive manual tasks and reduce time spent on reporting and other complex processes from hours to minutes.
“We’re grateful for the opportunity to help Leon County achieve their immediate objectives and long-term vision,” says Ontario Systems Vice President and General Manager Jay Moorman. “Their office is committed to excellent public service and responsible stewardship of taxpayer dollars. With RevQ+, they’ll raise the standard for both.”
Established in 1980, Ontario Systems is a leading provider of enterprise software designed to improve operations and revenue recovery for clients in the healthcare industry and the accounts receivable management (ARM) market as well as federal, state, and local governments. Headquartered in Muncie, IN, with additional offices in Vancouver, WA, and Albuquerque, NM, and nearly 500 employees and growing, Ontario Systems offers a full portfolio of leading software platforms including the Artiva family of products, FACS, TCS, RevQ®, and Ontario Omni®. Ontario Systems serves 600+ hospital network customers—including 5 of the 15 largest hospital networks—that actively manage over $40 billion in receivables collectively, as well as 8 of the 10 largest ARM companies and more than 600 federal, state, and municipal government clients in the U.S. Ontario Systems’ portfolio also includes Justice Systems solutions such as FullCourt Enterprise™, whose integrated technologies empower state and local governments to manage court cases, process online payments, and automate revenue and recovery processes.To learn more about Ontario Systems, visit www.ontariosystems.com or www.justicesystems.com.
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