Ontario Systems Adds Integration of Contact Savvy Contact Management Solutions to The Collector System Receivables Management SolutionFebruary 27, 2018
Ontario Systems Adds Integration of the Contact Savvy Contact Management Solutions to The Collector System Receivables Management Solution
February 27, 2018
Cloud-based operations bring promised advantages to long-standing ARM clients
(MUNCIE, Ind. – February 27, 2018) – Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced new integration today between its cloud-based Contact Savvy® contact management solutions, and The Collector System® (TCS), the company’s trusted and long-standing receivables management solution used by hundreds of established ARM businesses across the country.
The cloud-based Contact Savvy contact management solutions offer messaging capabilities and inbound/outbound call management. For many ARM organizations, the technology reduces their expenses, while raising staff efficiency, and improving dialing compliance.
“TCS technology has been a trusted, effective means of driving receivables operations for more than thirty years,” says Jason Harrington, Ontario Systems President. “That’s why we’re so excited to bring the Contact Savvy technology’s many innovations to those customers who use it, so they can benefit from the same innovations used by so many of our other customers to communicate with consumers in a profitable and compliant manner.”
TCS customers can expect many benefits from a Contact Savvy integration, including:
- Lower training costs with a familiar browser and user interface
- Faster, more reliable scalability, and no “per-seat” license restrictions
- Better connect rates and answering machine detection
- Modes for manual cell phone dialing, and retained/critical controls
- Enhanced call reporting, reduced bad number redials
- Easier reporting for deeper insight, analysis and proactive advice
Learn more about the Contact Savvy contact management solutions at https://www.ontariosystems.com/accounts-receivable-management/solutions/contact-savvy/.
“Tight integration between our full suite of receivables management technology and services is a significant part of what makes our company and our clients so successful,” says Dan Womack, Ontario Systems Director of Engineering. “Our TCS user base asked for these important advantages, and we’re excited to see the results they deliver. Effective, efficient contact management continues to be an important part of the receivables landscape – That’s why we continue to deliver innovation that drives growth and prosperity.”
About Ontario Systems
Ontario Systems, LLC is a leading provider of software and solutions to the revenue cycle management (RCM), accounts receivable management (ARM), and government markets. Ontario Systems’ robust software portfolio includes product brands such as Artiva HCx™, Artiva RM™, Contact Savvy® and RevQ®. The company’s customers include five of the nation’s 15 largest hospital networks, eight of the 10 largest ARM companies and more than one hundred federal, state and municipal government agencies in the U.S. Established in 1980, Ontario Systems is headquartered in Muncie, Indiana.