Ontario Systems Logo

Payment Portal Privacy Policy

Effective 12-31-2020

This Privacy Policy governs Your use of the online Ontario Omni payment portal where you may access various services, including the ability to view amounts due under Your account, make payments through the portal, establish payment arrangements, and maintain and update contact information and preferences (“Payment Portal”). By using the Payment Portal, you agree to the terms of this Privacy Policy.

Subscriber” means a company that has subscribed to use the Payment Portal enabling the company to collect payments through the Payment Portal and to host and update Your account information.

You” are an individual that has been invited to use the Payment Portal by a Subscriber to make a payment and access, maintain and update the account information the Subscriber has on file for You.

Ontario” means Ontario Systems, LLC and its affiliates. Ontario has licensed the Payment Portal to the Subscriber to use.

Information Collected

Your use of the Payment Portal involves You submitting and verifying information provided by the Subscriber for the purposes of keeping updated account information for Your account and making a payment online. The types of information that may be collected are:

Unique Identifiers First and last name, social security number (or a portion thereof), mailing address, billing address, telephone number, email address, account name, IP address, geolocation, tax identification number, or other similar identifiers

 

Personal Information First and last name, social security number (or a portion thereof), address, telephone number, email address, credit card or debit card information, bank information, ACH information, tax identification number, or other similar information related to making payments or contacting You

 

Age Information

 

Birthdate
Commercial Information

 

Payment history
Geolocation Data IP address and geolocation

 

Other Information Contact preferences and consents, username and password for use of the Payment Portal, original creditor information, and other similar information.

 

The information collected either comes from You or the Subscriber. Ontario has no control of the information collected by the Subscriber outside of the Payment Portal nor does Ontario validate the information You provide.

Use of Information

Ontario will use and save Your information to satisfy the reason You provided the information. Ontario may also use Your information:

  • To support the Subscriber in its use of the Payment Portal
  • To help maintain the safety, security and integrity of the Payment Portal.
  • To respond to law enforcement requests, respond to a regulatory audit requests, and to disclose information as otherwise required by applicable law, court order, subpoena, or governmental regulations.
  • As described to You when collecting Your information or as otherwise permitted in applicable law or regulation.
  • To valuate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ontario’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held in the Payment Portal is among the assets transferred.

Use of Cookies

Ontario currently does not use cookies with the Payment Portal but reserves the right to do so in the future for the purposes of processing payments, understanding Your preferences based on previous or current site activity, and to compile aggregate data about site traffic. All this information would be used to assist Ontario in providing improved services and providing better site and user experiences.

Cookies are small files that a site or its service provider transfers to Your computer’s hard drive through Your Web browser (if You allow) that enables the site’s or service provider’s systems to recognize Your browser and capture and remember certain information. Through Your browser (i.e., Internet Explorer), You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to disable third party cookies and enable first party cookies. You can learn how to enable these setting by accessing Your browser’s help menu.

Sharing of Information.

Ontario does not sell Your information and only discloses information in compliance with applicable laws and regulations. Ontario may share Your information with:

  • Payment processors, card networks, financial institutions, and other service providers to process payments;
  • The Subscriber that requested that You use the Payment Portal;
  • Hosting service providers in order to provide the Payment Portal;
  • Service providers and third party tools used to help keep the environment secure and prevent fraud and abuse;
  • Third parties, as needed, to prevent any physical harm or illegal activity or to respond to a court order, governmental inquiry, regulatory action, subpoena, or to otherwise comply with laws and regulations;
  • Third parties to verify compliance with acceptable use policies, contractual terms or card association rules; and
  • Advisors and third parties to facilitate a merger, purchase, divesture, reorganization, dissolution or other sale or transfer of some or all of Ontario’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held in the Payment Portal is among the assets transferred.

Please note that Ontario does not have control over the information sharing practices of the Subscriber or with which third parties Subscriber shares information. Please consult the Subscriber’s privacy policy for information related to its information sharing practices.

Protection of Information

Ontario maintains PCI-DSS compliance for the Payment Portal and undergoes annual audits to certify that compliance. Ontario stores information in secured networks that are only accessible by a limited number of authorized personnel that need access to allow Ontario to provide the Payment Portal. Ontario utilizes a variety of technical, physical, and administrative security measures (e.g., firewalls, encryption, and network access controls) to maintain the security of the information contained within the Payment Portal. While Ontario protects the Payment Portal, You are responsible for keeping Your username, password, and account information private. You are also responsible for making sure Your personal information is accurate and up to date.

If Your account is closed, Ontario may keep Your information as required by law and according to its data retention policy. If Ontario does, Ontario will continue to handle the information as described in this Policy.

Please note that Ontario does not have control over the security practices of the Subscriber. Please consult the Subscriber’s privacy policy for information related to its security practices.

Minors

The Payment Portal is not intended for children. If You are below the age of 13, You must not use the Payment Portal or submit any personal information to the Payment Portal. Ontario does not knowingly accept any registrations or other personal information from those under the age of 13.

California Residents – Disclosures, Rights and Privacy Requests

Disclosures

The California Consumer Privacy Act (“CCPA”) requires specific disclosures for California residents. To accomplish those, this Privacy Policy helps You understand how Ontario handles Your information by explaining:

  • The information Ontario collects and the sources of that information (See the section of this Privacy Policy entitled “Information Collected” above).
  • How Ontario uses that information (See the section of this Privacy Policy entitled “Use of Information” above)
  • Who and why Ontario may share that information (See the section of this Privacy Policy entitled “Sharing of Information” above).
  • Ontario does not sell Your information.

CCPA Rights

The CCPA also permits consumers who are California residents to: (a) request information about how Ontario collects, uses and discloses their information over the past 12 months; (b) opt out of Ontario selling their information; (c) request Ontario delete their information; and (d) request certain information regarding Ontario’s disclosure of personal information to third parties for their direct marketing purposes under California’s “Shine the Light Law” (Civil Code Section 1798.83). The CCPA also provides the right to not be discriminated against by a California resident for exercising any of the privacy rights. Ontario will not discriminate against You for exercising any of these rights. You should note that these rights do not apply to certain exempted activities provided under the CCPA (e.g., personal data collected, processed, shared, or disclosed by financial institutions pursuant to federal law such as the Gramm-Leach-Bliley Act).

Making a CCPA Privacy Request

If You are a California resident, You may exercise Your rights under the CCPA by submitting a request to the Subscriber by following the Subscriber’s procedures outlined in the Subscriber’s privacy policy. You may also submit a request to Ontario through the following link: Privacy Request Site or by sending an email to: privacyrequest@ontariosystems.com. You may also contact Ontario as set forth in the section of this Privacy Policy entitled “Contact Ontario” below.

When submitting a request to Ontario, please identify the Ontario Omni Payment Portal when making such a request, the Subscriber, and describe Your request with sufficient detail to allow Ontario to properly understand, evaluate and respond to it. There is no fee for making a request. The CCPA provides for how long Ontario has to respond and governs the number of times You may submit a request over the course of a year.

Upon submitting a request to Ontario under the CCPA, Ontario will seek to validate Your identity in accordance with the CCPA. To do so, Ontario may request additional information and You will be responsible for providing that information. If You fail to do so, You understand that Ontario will not be able to respond to Your request. To the extent Ontario does not already have the information You provide to validate Your identity, Ontario will only use that information for that purpose.

The CCPA provides for a variety of exceptions to Your rights under the CCPA and as result, Ontario may have reasons to deny a specific request. If that were to occur, Ontario will inform You of the denial and the basis for such denial.

Opt-Out of Sale of Personal Information

If you are 16 years of age or older, You have the right to direct Ontario to not sell Your personal information at any time (the “right to opt-out”). Ontario does not currently sell the personal information of users of the Payment Portal nor will Ontario ever sell personal information of any user it knows are less than 16 years of age, unless Ontario receives affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Ontario by submitting a request through the following link: Privacy Request Site or by sending an email to: privacyrequest@ontariosystems.com.       

INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA

The Payment Portal is not intended for use and does not target end users located in the European Economic Area. Any requests related to the European Union (EU) General Data Protection Regulation (GDPR) should be directed to the Subscriber that requested that You use the Payment Portal.

CHANGES TO THIS PRIVACY POLICY

Ontario reserves the right to amend this Privacy Policy at Ontario’s discretion and at any time. When Ontario makes changes to this privacy notice, Ontario will post the updated notice on the Payment Portal and update the notice’s effective date. Your continued use of the Payment Portal following the posting of changes constitutes Your acceptance of such changes.

CONTACT ONTARIO

If you have any questions regarding this Privacy Statement, You may contact Ontario by using the information below.

Ontario Systems, LLC
1150 W. Kilgore Ave.
Muncie, IN 47305

Attn: Legal Department
Tel +1-800-488-4420
privacyrequest@ontariosystems.com