


Episode 11: Take Out the Garbage – Improve the Process of Getting Data In and Out

Episode 10: Understanding The Communication Preferences of Different Generations

Episode 9: Keeping Up With Changing Communication Preferences

Episode 8: Applying Those pesky Terms and Conditions to Text Messages

Episode 7: Understanding the Different Types of Text Messages

Episode 6: A Turbulent Year in Review

Episode 5: Mastering the Compliant Text Message

Episode 4: The Application of AI in the ARM Industry

Episode 3: Accommodating the ADA – What You Need to Know Now

Episode 2: What is AI? Artificial Intelligence in the Collections Industry
