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5 Things Government Operations Need to Succeed in 2021

If you couldn’t wait to say goodbye to 2020, you’re in good company. It was a turbulent, unsettling year that took a heavy toll. For local and state governments nationwide, the events of 2020 also brought certain issues into sharper focus. Chief among them is a lack...

Are Your Debt Collection Communications Timed Right?

Of any year in recent memory, 2020 has been the most turbulent and unsettling. COVID-19, civil unrest, and natural disasters are taking a heavy toll emotionally and financially. For third-party collectors, showing empathy for consumers is a moral and...