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For Leading Collection Agency, Ontario Reports™ Offers Simpler, More Sophisticated Reporting
Asset Recovery Group (ARG), a premier collection agency with 5.8 million account records and a growing client base, was struggling to fulfill extensive reporting requirements and glean timely business intelligence from its FACS® database. ARG’s overburdened team...
California Court System Migrates Four Legacy Systems, Converts 1 Million Docs — in Just 20 Months
For the Superior Court of San Joaquin County, managing roughly 94,000 cases per year was a big challenge. The court relied on antiquated, disparate systems and manual processes to do the job. Due to a state mandate, the court needed to migrate its four legacy systems...
Cam Credits, Inc. Consolidates Letters Operations with Personal Service from the Ontario Correspond Team
Background Cam Credits, Inc. has conducted honest, ethical and confidential third-party collections with integrity since 1977, implementing state-of-the-art technology along the way to support a tight-knit staff of six long-tenured employees, including...
Convergent Outsourcing Integrates Electronic Payments
Background Convergent Outsourcing is a leading accounts receivable management firm, based on the west coast with offices across the U.S. The company services a variety of industries with third-party collections activities, including telecom, utility, and...
A Success Story: Georgia State University
Background Georgia State University is the Southeast’s leading urban research institution, and is one of the country’s top 100 public universities for doctoral degrees awarded, with more than 250 degree programs, and 100 fields of study. To maintain the...
Right Party Connects Increase by 200% with Contact Savvy®
Background Convergent Outsourcing is one of the country’s largest business process outsourcing, revenue cycle and receivables management companies, with 12 offices and approximately 2300 employees operating across four time zones. A 50+-year history, and...
A Success Story: Parallon Business Solutions, LLC
Background Parallon Business Solutions, LLC (Parallon) is a leading provider of healthcare business and operational services, headquartered in Franklin, Tennessee. The Parallon family of companies is comprised of function-specific affiliated legal entities...