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Background

Cam Credits, Inc. has conducted honest, ethical and confidential third-party collections with integrity since 1977, implementing state-of-the-art technology along the way to support a tight-knit staff of six long-tenured employees, including owner Natalie Goodnight and her husband, two full-time collectors, a trust account specialist, and a clerical position. Cam’s business has remained small to ensure personal service delivery and attention to each and every client serviced. So when it came time to upgrade the company’s server and software, the group found itself wondering what advantages could be gained from a fully-integrated letters application. Would moving everything “under one hood” noticeably improve operations?

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