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News You Can Use: The Ontario Systems Blog, Version 2.0
Whether you’re a longtime subscriber or an occasional reader, you probably know what to expect from the Ontario Systems blog. Over the past five years, we’ve done our best to tackle complex industry issues, challenge norms, and offer expert advice for improving...
The Accountable Collector: Transforming Healthcare A/R with One Simple Fix
The Most Talked-about Challenges at HFMA Annual Conference
The HFMA Annual Conference in Orlando just wrapped up. Thousands of people came to participate in learning sessions and to talk about issues they face on a day-to-day basis. After talking to many people, the general concerns I heard most were how do...
ARM Ecosystem Overview
High costs and shrinking margins. Ongoing compliance concerns. Consumers' rising expectations. These are the common challenges most collection agencies are facing today. As a market leader in Accounts Receivables Management technology, we know well that...
Top 10 Elevator Conversations RE: CFPB’s Proposed New Rules for Debt Collection – Part 2
As I write this, it has been three weeks to the day (5-28-19) since the CFPB released its proposed new rules for debt collection. After the initial frenzy of conversation, consumer groups and the debt collection industry have quietly retreated to their respective...
The ARM Ecosystem: Advancing Beyond Integration
Top 10 Elevator Conversations RE: CFPB’s Proposed New Rules for Debt Collection – Part 1
It is hard for anyone to get their head around the Consumer Financial Protection Bureau’s proposed new rules for debt collection. The document is an exhausting 537 pages long, filled with cross references, mired in statutory definitions, and extremely challenging to...
California Court System Migrates Four Legacy Systems, Converts 1 Million Docs — in Just 20 Months
For the Superior Court of San Joaquin County, managing roughly 94,000 cases per year was a big challenge. The court relied on antiquated, disparate systems and manual processes to do the job. Due to a state mandate, the court needed to migrate its four legacy systems...
It’s Time to Improve Your Court Compliance Process – And it’s Easier Than You Think
Courts across the U.S. are in a bind when it comes to the collection practices they’ve relied on for decades. As cost concerns, administrative burdens, and mounting public pressure continue to bear down, court clerks and administrators are coming to terms with a...