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Data Privacy Laws: Is Your Business Ready for What’s Coming?

On July 11 in Washington, D.C., the U.S. Chamber of Commerce hosted #DataDoneRight, a one-day summit highlighting the policy issues surrounding businesses’ use of consumer data. It was an engaging, eye-opening event that drew together a variety of stakeholders and...

News You Can Use: The Ontario Systems Blog, Version 2.0

Whether you’re a longtime subscriber or an occasional reader, you probably know what to expect from the Ontario Systems blog. Over the past five years, we’ve done our best to tackle complex industry issues, challenge norms, and offer expert advice for improving...

CFPB’s Proposed New Rules for Debt Collection – Part 2

As I write this, it has been three weeks to the day (5-28-19) since the CFPB released its proposed new rules for debt collection. After the initial frenzy of conversation, consumer groups and the debt collection industry have quietly retreated to their respective...

What Does the Ideal Court Compliance Process Look Like?

Courts that rely on a traditional compliance process don’t do so because it works well. They do so because it’s well established. They’re familiar with it, and they’ve built their workflows around it. The fear of potentially disruptive change is real. But as we’ve...

3 Reasons Courts Must Improve Their Compliance Process

One of the biggest problems facing courts today is the widespread failure of constituents to pay fines and fees. Many court clerks and administration professionals feel like they’re stuck in quicksand: the more they struggle to collect, the harder it is to gain...