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What Does the Ideal Court Compliance Process Look Like?

Courts that rely on a traditional compliance process don’t do so because it works well. They do so because it’s well established. They’re familiar with it, and they’ve built their workflows around it. The fear of potentially disruptive change is real. But as we’ve...

3 Reasons Courts Must Improve Their Compliance Process

One of the biggest problems facing courts today is the widespread failure of constituents to pay fines and fees. Many court clerks and administration professionals feel like they’re stuck in quicksand: the more they struggle to collect, the harder it is to gain...

5 Must-Read Blog Articles for Government Collections Leaders

As we set our sights on addressing the challenges that face receivables leaders in the state and local government industry in 2019, we paused to look back at last year’s the hottest topics. Here are five articles from 2018 we want to make sure you didn’t miss:   U.S....

Top 9 ARM Collection Industry Predictions for 2019

No one has a crystal ball, but some people have more experience reading tea leaves than others. As we ring in the new year, let’s see how close I come with my 2019 ARM industry predictions. #1 – Consumer debt will continue to rise during the first quarter as the U.S....

A Look Back at 2018’s Most Critical Issues

This week, four of my very favorite people, who are also four of the smartest people I know, joined me in presenting a webinar addressing the most critical compliance issues of the year. Attorneys and experts in compliance and consumer protection law...