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A 5-Step Dive into HIPAA Compliance for Email and Text

Last week, I wrote about email and text guidelines the American Medical Association (AMA) set forth to help healthcare providers ensure their electronic communications comply with the Health Insurance Portability and Accountability Act (HIPAA). Thanks to this roadmap,...

Is There an EHR-Friendly Way to Boost Collections Results?

This is the fourth in a series of five articles highlighting costly RCM issues and what providers need to address them.   Your electronic health record system (EHR) is a big investment, and a crucial one. As the beating heart of your operation, it powers...

How to Free Your Collectors From Long Hold Times

This is the second in a series of five articles highlighting costly RCM issues and what providers need to address them.   For large healthcare providers looking to recover more revenue with fewer resources, the back end of the revenue cycle is ripe for...

RCM Reality Check: How Healthy Is Your A/R Operation?

This is an introduction to our OS blog 2.0 series highlighting costly RCM issues and what providers need to address them.   Across the healthcare finance industry, shrinking operating margins (which fell from 1.8% in 2017 to 1.7% in 2018) are making...