Proven Solutions for Healthcare's Biggest Profitability Challenges
Healthcare financial leaders are challenged to find the right solutions to improve productivity, increase cash recoveries and reduce the cost to collect. Reductions in payer reimbursements, the rise in high-deductible health plans and increasing regulatory scrutiny are creating tremendous pressures on their margins. The need to create automated processes that effectively work more accounts with less resources, improve agent productivity and quality, and focus resources only on those accounts that need follow-up are the key objectives. Aggregating data from multiple systems along with the enhancements mentioned above will create a seamless single patient experience with true quality to maximize patient satisfaction.
The Artiva HCx™ solution is a complete revenue cycle management package that provides a single, integrated platform for all of your data systems, embedding key analytics and product solutions to eliminate extra steps while representatives work accounts at the right time to maximize revenue and reduce cost.
Cloud-based Contact Savvy® contact management solutions from Ontario Systems come included and seamlessly integrated with the Artiva HCx solution, providing both manual dialing – compliant with the TCPA – and fully-automated inbound/outbound call routing, IVR and messaging capabilities.
Our healthcare customers use our enterprise products to build foundations for success. Additional add-on services can help to enhance your insurance and self-pay management processes to improve your financial performance.
Automation Technology is the Key to Positive Operating Margin for Providers
In today’s healthcare environment, managing cost and improving cash recoveries are the keys to growing margin so financial leaders can maintain the provider’s mission of providing quality care to patients. The need to have a strong self-pay collection process is critical to that success with the cost burden shifting to patients with high-deductible health plans.
Providing key automation tactics with enhanced data services provides a seamless process to representatives that improves productivity and increases cash recoveries. Through the services Ontario Systems offers, providers can manage this trend and maintain their mission.
How do You Navigate Increasing Patient Financial Responsibility?
The growth of high-deductible health plans has driven up the number of underinsured patients. These accounts now represent a substantial portion of the overall margin for healthcare financial leaders. Learn how our clients have tackled this problem in the eBook Tackling the Growing Self-Pay Revenue Problem.