Product Overview

When considering contact management in your healthcare receivables strategy, enhancing patient service and reducing complexity should be top priorities. Your challenges: Reduce hours spent wrangling infrastructure, save time, talk with more patients and pay less for telecom. The Contact Savvy® solutions help you meet them.

Contact Savvy® Data Sheet

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Contact Savvy® Brochure

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"The most notable thing for us was how quickly we forgot about the contact platform. We’re focused on business, not processes."

Greg Leaf, Senior Operations Analyst
Professional Recovery Consultants

Features

  • Manage inbound customer service calls, and deliver outbound dialing campaigns
  • Scale dialing capacity to meet your business office’s ebb, flow and growth
  • Present patients with interactive, self-service options
  • Manage productivity of your agents whether at home or in the office

 

Benefits

  • Eliminate redials, and gain more live-answered calls
  • Enhance patient portfolio management and service
  • Communicate patient self-service options via IVR – extend the business office to a 24/7 operation
  • Address state and federal calling restrictions with sophisticated compliance tools

Keeping ‘Business-As-Usual’ in an Evolved Communications Landscape

Today’s contact management systems help even the highest-volume operations keep outbound initiatives efficient. Maintain profitable compliance across your business, and take the next step with this ebook from Rip Harris.

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