When considering contact management in your healthcare receivables strategy, enhancing patient service and reducing complexity should be top priorities. Your challenges: Reduce hours spent wrangling infrastructure, save time, talk with more patients and pay less for telecom. The Contact Savvy® solutions help you meet them.
"The most notable thing for us was how quickly we forgot about the contact platform. We’re focused on business, not processes."
Greg Leaf, Senior Operations Analyst
Professional Recovery Consultants
- Manage inbound customer service calls, and deliver outbound dialing campaigns
- Scale dialing capacity to meet your business office’s ebb, flow and growth
- Present patients with interactive, self-service options
- Manage productivity of your agents whether at home or in the office
- Eliminate redials, and gain more live-answered calls
- Enhance patient portfolio management and service
- Communicate patient self-service options via IVR – extend the business office to a 24/7 operation
- Address state and federal calling restrictions with sophisticated compliance tools
Keeping ‘Business-As-Usual’ in an Evolved Communications Landscape
Today’s contact management systems help even the highest-volume operations keep outbound initiatives efficient. Maintain profitable compliance across your business, and take the next step with this ebook from Rip Harris.