When considering contact management in your healthcare receivables strategy, enhancing patient service and reducing complexity should be top priorities. Your challenges: Reduce hours spent wrangling infrastructure, save time, talk with more patients and pay less for telecom. The Contact Savvy® solutions help you meet them.
Contact Savvy® Data Sheet
Contact Savvy® Brochure
“The most notable thing for us was how quickly we forgot about the contact platform. We’re focused on business, not processes.”
Greg Leaf, Senior Operations Analyst
Professional Recovery Consultants
- Manage inbound customer service calls, and deliver outbound dialing campaigns
- Scale dialing capacity to meet your business office’s ebb, flow and growth
- Present patients with interactive, self-service options
- Manage productivity of your agents whether at home or in the office
- Eliminate redials, and gain more live-answered calls
- Enhance patient portfolio management and service
- Communicate patient self-service options via IVR – extend the business office to a 24/7 operation
- Address state and federal calling restrictions with sophisticated compliance tools
Keeping ‘Business-As-Usual’ in an Evolved Communications Landscape
Today’s contact management systems help even the highest-volume operations keep outbound initiatives efficient. Maintain profitable compliance across your business, and take the next step with this ebook from Rip Harris.