More government compliance and technology leaders are underscoring the importance of using data to achieve operational excellence. Relevant, reliable, ongoing reporting is vital to long-term operational success because it keeps staff on track while revealing issues requiring attention and individual employees in need of help.
The value of reporting to government teams, constituents and taxpayers is clear. But choosing a reporting solution from among the many available today can be challenging. How can agencies know which solution is the best fit for their particular needs?
In this article with GCN, Jeremy Rust, government services consultant at Ontario Systems, outlines five must-have reporting tool requirements.