The Information You Need, at Your Fingertips.
Learn more about how leading minds in receivables use cutting-edge technology and services to power up their operations, right here. Our library of content includes blog articles, ebooks, webinar replays, presentations, customer success stories and more.
Click the drop-down menu to browse by resource type or pick your vertical to get information specific to your industry. What are you waiting for? Start exploring content and take away the knowledge and advice to help you navigate your daily receivables challenges.
What is the Future of ARM Technology?
News You Can Use: The Ontario Systems Blog, Version 2.0
Whether you’re a longtime subscriber or an occasional reader, you probably know what to expect from the Ontario Systems blog. Over the past five years, we’ve done our best to tackle complex industry issues, challenge norms, and offer expert advice for improving...
The Accountable Collector: Transforming Healthcare A/R with One Simple Fix
The Most Talked-about Challenges at HFMA Annual Conference
The HFMA Annual Conference in Orlando just wrapped up. Thousands of people came to participate in learning sessions and to talk about issues they face on a day-to-day basis. After talking to many people, the general concerns I heard most were how do...
ARM Ecosystem Overview
High costs and shrinking margins. Ongoing compliance concerns. Consumers' rising expectations. These are the common challenges most collection agencies are facing today. As a market leader in Accounts Receivables Management technology, we know well that...
Top 10 Elevator Conversations RE: CFPB’s Proposed New Rules for Debt Collection – Part 2
As I write this, it has been three weeks to the day (5-28-19) since the CFPB released its proposed new rules for debt collection. After the initial frenzy of conversation, consumer groups and the debt collection industry have quietly retreated to their respective...
The ARM Ecosystem: Advancing Beyond Integration
Top 10 Elevator Conversations RE: CFPB’s Proposed New Rules for Debt Collection – Part 1
It is hard for anyone to get their head around the Consumer Financial Protection Bureau’s proposed new rules for debt collection. The document is an exhausting 537 pages long, filled with cross references, mired in statutory definitions, and extremely challenging to...
California Court System Migrates Four Legacy Systems, Converts 1 Million Docs — in Just 20 Months
For the Superior Court of San Joaquin County, managing roughly 94,000 cases per year was a big challenge. The court relied on antiquated, disparate systems and manual processes to do the job. Due to a state mandate, the court needed to migrate its four legacy systems...