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Compliance Checklist for Collection Professionals – A Look Back at 2018’s Most Critical Issues
This week, four of my very favorite people, who are also four of the smartest people I know, joined me in presenting a webinar addressing the most critical compliance issues of the year. Attorneys and experts in compliance and consumer protection law...
Episode 5: Mastering the Compliant Text Message
How the U.S. Supreme Court Just Might Change Your Dialing World
Telephone Consumer Protection Act (TCPA) litigation is hot. Fueled by the 2nd Circuit Court of Appeal’s decision last March in ACA International v. FCC, callers of all types are being sued and cases before all courts are being appealed faster than we can...
Episode 4: The Application of AI in the ARM Industry
U.S. Supreme Court Strikes Another Chink in the Governmental Immunity Armor
This week the United States Supreme Court made a ruling that is sending shock waves through the state and local government sector. On November 6, in the case MOUNT LEMMON FIRE DISTRICT v. GUIDO ET AL. CERTIORARI TO THE UNITED STATES COURT OF APPEALS FOR...
Episode 3: Accommodating the ADA – What You Need to Know Now
Episode 2: What is AI? Artificial Intelligence in the Collections Industry
5 Must-Have Reporting Tool Requirements
Let’s face it. You want to run a profitable business. But do you know how much each account costs you as compared to your profit on the account if it is paid in full? Do your account reps know how they are progressing toward their goals? This vital data is...