Collect Smarter: How “Explainable” AI Is Transforming the ARM Industry
How Leading Government Operations Are Getting High Marks and Great Results in 2021
Increasing demands for both service excellence and sustainability are weighing down hard on state and local governments across the U.S. Yet some have found a way to overcome their biggest challenges and set a new standard for performance by doing more with less, improving public service and transparency, and helping more constituents avoid noncompliance.
Ask the Attorneys Part 2: More Answers About the CFPB New Rules
During this 90-minute session, Rozanne Andersen and co-presenter John Bedard, attorney at Bedard Law Group, P.C. will provide practical answers to your questions about the CFPB final rules. They will also address some of the erroneous claims and tips that are putting ARM agencies at risk.
Ask the Attorneys: Your CFPB Compliance Questions Answered
During this 60-minute webinar session, Rozanne Andersen and co-presenter John Bedard, attorney at Bedard Law Group, P.C. will recap the content presented in “Rozanne on Demand” videos 1-3 and provide practical answers to your questions about the CFPB final rules.
How to Build a Faster, More Powerful Accounts Receivable Process (and Watch Revenues Soar)
Healthcare providers are struggling to contend with COVID-related financial challenges and a growing work-from-home trend that’s complicating workforce management. To successfully adapt to these realities and improve their financial health, providers must identify and address revenue leaks, lost opportunities, and missing capabilities on the back end of their revenue cycle.
Buckle Up, Debt Collectors: Get Ready for a Much More Aggressive CFPB
Last week, former Deputy Director of the Consumer Financial Protection Bureau (CFPB) Thomas B. Pahl kicked off the Receivables Management Association International’s (RMAi) annual conference with jaw-dropping warnings to the industry. During his keynote...
Countdown to CFPB 2021: New Product Features and Tools You Need to Stay Compliant
Managing A/R in 2021: The Easy Way to Shorten Payer Hold Times and Drive Productivity Sky High
Two of the biggest productivity drains on the A/R front line—long payer hold times and lack of visibility into remote agent activity—are preventing providers and their RCM partners from kicking revenue recovery into high gear. Fortunately, there’s a simple EHR complement from Ontario Systems that tackles these and other A/R issues head on.
Facebook, Inc. v. Duguid: What Does It Mean for Federal, State and Local Government?
Over the last several days, the private sector has been inundated with dozens of blogs about the U.S. Supreme Court’s 9-0 holding in Facebook, Inc. v. Duguid, 19-511 Facebook, Inc. v. Duguid (04/01/2021) (supremecourt.gov). In this case, the U.S. Supreme...
Facebook, Inc. v. Duguid: What Does It Mean for Your Dialer and Express Consent?
Unless you completely disconnected from the internet this week, you’ve likely been inundated with dozens of blogs about the U.S. Supreme Court’s 9-0 holding in Facebook, Inc. v. Duguid, 19-511 Facebook, Inc. v. Duguid (04/01/2021) (supremecourt.gov). In...
CFPB New Rules 2021: Your Top 5 Priorities From Now Till Year End
The Fair Debt Collection Practices Act (FDCPA) has been in place since 1977, but the new CFPB debt collection rules mark a major turning point. This is the first time in the history of debt collection in the U.S. that we’ve had a regulatory body create...