Your 6-Step Guide to Collecting Paper Free Under Regulation F
One of the most challenging sections of Regulation F (also referred to as the CFPB new rules for debt collection) is Section 1006.42 regarding required disclosures. This section details how disclosures required under the Fair Debt Collection Practices Act...
How Government Operations Are Using Data to Better Serve Constituents and the Public Interest
As a public servant, how can you create better experiences and improve outcomes for constituents who owe fines and fees? If you’re the Clerk of the Circuit Court and County Comptroller in Sarasota County, Florida, you start with empathy, a passion for...
Envisioning “Compliance as a Service,” Florida Clerk’s office implements RevQ+® to transform constituent engagement and outcomes
The Sarasota County Clerk of the Circuit Court and County Comptroller’s office fulfilled their vision of introducing Compliance as a Service after implementing Ontario Systems’ RevQ+® all-in-one compliance engagement platform in October 2020. Enhance...
7 Reasons Why Explainable AI Is Both Essential and Safe for ARM Agencies
Artificial intelligence (AI) is generating a lot of interest in the accounts receivable management (ARM) industry. It’s also raising concerns about potential liability. ARM leaders recognize the benefits AI can bring, but they’re hesitant to take that big...
Future-Proofing the Revenue Cycle from A/R to Patient Experience
What Does the Future Hold for the Healthcare Revenue Cycle and Your Organization?
The sweeping changes COVID-19 introduced to healthcare revenue cycle management are only part of a much larger story. While healthcare providers struggle with an…
Infographic: 5 Barriers to Improving Revenue Cycle Health
Your electronic health record system (EHR) plays a vital role. But it could be missing key capabilities you need to take charge of your A/R and optimize your revenue cycle. Get the EHR Platform Checklist, and find out where your gaps may lie. Disclaimer:...
Ask the Attorneys Part 3: More Insights on the CFPB New Rules
During this 90-minute session, Rozanne and co-presenter John Bedard, attorney at Bedard Law Group, P.C. will recap the content presented in "Rozanne on Demand" videos 10-13 and provide practical answers to your questions about the material.
The TCPA and Ontario Systems Contact Management Solutions – Omni Voice™
This document is divided into several sections to help clients navigate the legislative and regulatory history of the TCPA, the judicial decisions interpreting the TCPA, and Ontario’s product response. Its content is limited to those sections of the TCPA that apply...
Agency Sees 5x Increase in Collections Within 60 Days of Incorporating Ontario Systems’ New Pairity® AI in Its Workflow
Collection agency AmSher was working a client portfolio with nearly half the accounts unscored. The agency had no good way to segment these accounts so its team could maximize their efforts and collect more revenue. Everything changed with Pairity, Ontario Systems’...
Dynamic Scoring Using ‘Explainable’ AI in Accounts Receivable: How Could Your Agency Benefit?
You’ve heard AI can improve collections workflow. But not all AI machine learning technologies for the accounts receivable management (ARM) industry are alike. There’s AI in accounts receivable, and then there’s dynamic scoring using “explainable” AI...
Collect Smarter: How “Explainable” AI Is Transforming the ARM Industry
How Leading Government Operations Are Getting High Marks and Great Results in 2021
Increasing demands for both service excellence and sustainability are weighing down hard on state and local governments across the U.S. Yet some have found a way to overcome their biggest challenges and set a new standard for performance by doing more with less, improving public service and transparency, and helping more constituents avoid noncompliance.