How Government Operations Are Using Data to Better Serve Constituents and the Public Interest
Envisioning “Compliance as a Service,” Florida Clerk’s office implements RevQ+® to transform constituent engagement and outcomes
The TCPA and Ontario Systems Contact Management Solutions – Omni Voice™
This document is divided into several sections to help clients navigate the legislative and regulatory history of the TCPA, the judicial decisions interpreting the TCPA, and Ontario’s product response. Its content is limited to those sections of the TCPA that apply when conveying information for a business or commercial purpose using a consumer’s mobile phone. […]
How Leading Government Operations Are Getting High Marks and Great Results in 2021
Increasing demands for both service excellence and sustainability are weighing down hard on state and local governments across the U.S. Yet some have found a way to overcome their biggest challenges and set a new standard for performance by doing more with less, improving public service and transparency, and helping more constituents avoid noncompliance.
Facebook, Inc. v. Duguid: What Does It Mean for Federal, State and Local Government?
5 Things Government Operations Need to Succeed in 2021
How to communicate with constituents using digital channels
Ready To Text 2.0
Government Operations and Constituent Service: A Look Ahead to 2020
Why Ransomware Is Serious Business (and How to Minimize the Threat)