Legally Speaking, Emails are Considered Writings
Legally Speaking, Text Messages are Considered Calls
“People think, ‘If I’m sending an email, I’m not really bothering anybody, they can get an email anytime. Although Federal and state call time restrictions do not apply to emails, excessive emailing could be viewed as harassment and cause the agency to be blacklisted.” – David Kaminski
When and How Does E-Sign Apply?
“E-Sign has been an enigma for so many of you. Everyone has come up to me and said, ‘What is this E-Sign? I don’t really understand it. People throw it around like a frisbee.’ Rozanne and I are going to really lay out what it is, what it means, what you need to be concerned about, and how to launch your program.” – David Kaminski
What Should Collectors Consider When Crafting Emails and Texts?
“Just be careful when you’re rolling out the language that you’re going to be using in your text messages to consumers. Make sure you’re not using something that will mislead, misrepresent, or potentially even harass the consumer, especially when you’re looking at federal and state laws.” – David Kaminski
Coming Up: Creating the Right Setup for Compliant Emails and Texts
Disclaimer: Ontario Systems is a technology company and provides this blog article solely for general informational and marketing purposes. You should not rely on the content of this material for any other purpose or as specific guidance for your company. Ontario Systems’ advice, services, tools and products described herein do not guarantee compliance with any law or industry standard. You are ultimately responsible for your own company’s actions and compliance efforts. Because everyone’s situation is different, you must consult your own attorneys, accountants, and/or other advisors to obtain specific advice on your company’s compliance, legal, tax, regulatory and/or other business needs. Despite Ontario Systems’ efforts to provide current and up-to-date information, you need to recognize that the information contained herein may become outdated quickly and may contain errors and/or other inaccuracies.
© 2019 Ontario Systems, LLC. All rights reserved. Information contained in this document is subject to change. Reproduction of this publication is not permitted without the express permission of Ontario Systems, LLC.
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