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Ontario Systems Brings Healthcare Revenue Cycle Professionals Together for PowerUp 2017 Conference

October 19, 2017

Ontario Systems Brings Healthcare Receivables Professionals Together for PowerUp 2017 Conference

October 19, 2017

Excitement builds around Artiva HCx solution, leveraging Insurance Hold Manager technology  

(SCOTTSDALE, Ariz. – October 19, 2017) Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, celebrated the successful conclusion of its PowerUp 2017 conference today with more than 330 receivables professionals in attendance. The premier receivables education event for Ontario Systems customers and partners this year featured more than 50 sessions, and represented the first combined conference since the company merged with Columbia Ultimate Business Systems.

Uncertainty in the healthcare industry was a driver at this year’s event, as revenue cycle executives discussed challenges inherent in a more than 10% rise in high-deductible health plan adoption since 2011, legislative issues with the Affordable Care Act (ACA), and productivity demands created by tightening reimbursement from both insurance payers and Medicare.

“By 2020, it’s projected that the percentage of consumers who will not pay their complete hospital debt will increase to a staggering 95 percent,” says Ontario Systems Director of Healthcare Product Management, Shawn Yates. “With millions of dollars in unpaid medical debt at stake, providers are eager to learn how they can implement new processes and technology, such as e-sign, electronic payments, and creating an extended business office, to prevent revenue leakage, while also providing a better patient experience.”

Ontario Systems’ Artiva HCx solution and Insurance Hold Manager technology were frequent topics of discussion during PowerUp 2017. Integrated with the company’s Artiva HCx technology, the Insurance Hold Manager software addresses many of healthcare’s revenue challenges by aiming to reduce the amount of time service reps spend waiting on the line with insurance payers by up to 90%, and raise overall productivity in healthcare revenue operations by 25%.

As a whole, the Artiva HCx solution’s functionality includes:

  • Automatic data retrieval from payers, and payer analytics
  • Workflow design and task queueing for account reps
  • Fully-integrated contact management for self-pay accounts
  • Detailed reporting for easier trend analysis
  • Compliance and quality controls for better patient service

“Our healthcare clients have already found the keys to success: Managing the patient experience and quality of human interaction; aggregating and automating data for more accurate, timely information; and identifying, and executing strategies for improved productivity,” says Casey Stanley, Ontario Systems Vice President of Product Management & Marketing. “Medical providers know their bottom lines depend on meeting these challenges. And that’s why PowerUp 2017 played host to many important discussions of how our leading receivables technology will factor in to their operations in the coming years.”

A full recap of PowerUp 2017 is now available at Those interested in learning more about Ontario Systems’ market-leading healthcare revenue cycle products can visit

Read more about our meetings at PowerUp 2017 with those in ARM and government receivables.


About Ontario Systems

Ontario Systems, LLC is a leading provider of revenue recovery software and solutions to the revenue cycle management (RCM), accounts receivable management (ARM) and government markets.  Established in 1980 and headquartered in Muncie, Ind., Ontario Systems also has a location in Vancouver, Wash., and employees in 27 states. Ontario Systems offers a full portfolio of software, services and business process expertise, including product brands such as Artiva RM™, Artiva HCx™, Contact Savvy®, and RevQ®. Ontario Systems customers include five of the 15 largest hospital networks who actively manage over $40 billion in receivables collectively, as well as eight of the 10 largest ARM companies and more than one hundred state and municipal governments in the U.S.



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